As our Business Development Leader, you'll play a pivotal role in accelerating growth across the IKEA Business portfolio. Supporting in the acquisition and growth of key business clients by targeting corporate sectors with furnishing needs, while also building long-term partnerships across key industries such as hospitality, early childhood education & care services, residential development, and commercial real estate.

Your responsibilities will include:

Driving new business acquisition across Victoria, identifying opportunities and converting prospective customers into long-term commercial partners.

Managing a portfolio of strategic business customers, understanding their unique needs and delivering tailored furnishing solutions that align with their vision and our brand.

Leading responses to project tenders, Request for Proposal (RFPs) with compelling, competitive proposals, collaborating with internal teams to deliver end-to-end solutions that include products, services, and design.

Negotiating commercial terms and close deals that balance customer needs with business goals, ensuring seamless execution and ongoing satisfaction.

Representing IKEA at industry events, networking opportunities, and trade shows to build market presence and generate recent opportunities.

Using market insights and customer intelligence to identify trends, influence strategy, and grow IKEA's share of the business market.

About this work area

As our Business Development Leader, you'll play a pivotal role in accelerating growth across the IKEA Business portfolio. Supporting in the acquisition and growth of key business clients by targeting corporate sectors with furnishing needs, while also building long-term partnerships across key industries such as hospitality, early childhood education & care services, residential development, and commercial real estate.

Your responsibilities will include:

- Driving new business acquisition across Victoria, identifying opportunities and converting prospective customers into long-term commercial partners.





- Managing a portfolio of strategic business customers, understanding their unique needs and delivering tailored furnishing solutions that align with their vision and our brand.

- Leading responses to project tenders, Request for Proposal (RFPs) with compelling, competitive proposals, collaborating with internal teams to deliver end-to-end solutions that include products, services, and design.

- Negotiating commercial terms and close deals that balance customer needs with business goals, ensuring seamless execution and ongoing satisfaction.

- Representing IKEA at industry events, networking opportunities, and trade shows to build market presence and generate new opportunities.

- Using market insights and customer intelligence to identify trends, influence strategy, and grow IKEA's share of the business market.

Who you are

To be successful in this role, you'll bring:

- Proven success in senior business development, key account management, and new business acquisition, ideally within a B2B environment.

- Demonstrated ability to identify, pursue, and secure new business opportunities while growing and strengthening strategic customer relationships.

- A track record of managing complex, large-scale customer accounts and delivering tailored solutions that create long-term value for both customers and the business.

- Strong commercial acumen, with the ability to lead negotiations, influence decisionmakers, and secure high-value commercial outcomes.

- Demonstrated leadership capability, with experience managing multiple stakeholders, driving alignment, and influencing outcomes across complex customer and business environments.





- Excellent communication and presentation skills, with the ability to engage confidently with senior leaders and key decisionmakers.

- A collaborative approach and the ability to work cross-functionally to deliver seamless customer experiences and sustainable business growth.

- Motivated by creating customer value and applying a customer-first mindset to develop solutions that meet customer needs and support long-term partnerships.

- A valid driver's licence and the flexibility to travel across Victoria to connect with customers and build strong business relationships.

What you need to know

- Permanent, full-time position

- Based at IKEA Springvale, Victoria (hybrid)

- Monday to Friday, 9:00am to 5:00pm, with occasional after-hours events.

- Internal title: IKEA Business Key Account Leader

- The successful candidate will be required to complete pre-employment checks, including a National Police Check.

- A valid Australian driver's licence is required for customer meetings, industry events and business travel.

- For approved business travel, IKEA provides access to a company-funded vehicle through an approved car-sharing provider.

Working at IKEA has its benefits:

- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more

- 24/7 access to our Employee Assistance Program for health and wellbeing support

- 15% Co-worker discount

- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant

- Meal allowance when travelling for work

- Free Co-worker parking

- Free benefits membership (savings and discounts across retailers and service providers)

- Novated leasing and EV subscription options

- Superannuation salary sacrifice

- Fitness Passport membership available

- Bonus programme (where eligible)

- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

We need people like you

At IKEA, work is so much more than a job. Come join us!

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📌 Business Development Leader (Melbourne)
🏢 Ikea
📍 Melbourne