Join an insurance team in an administration-focused role where you will support the smooth day-to-day management of customer information, electronic files and policy-related processes. This is an prospect to build a career in insurance while developing your administration, communication and industry knowledge.
Key responsibilities
- Provide accurate administrative support to the insurance team.
- Maintain organised electronic files and records including bookkeeping and data processing.
- Manage emails, documents and spreadsheets using Microsoft 365, including Outlook, Word and Excel.
- Communicate clearly and professionally with customers and colleagues by phone and email.
- Follow established procedures and complete tasks accurately and efficiently.
- Support customer service activities and respond to routine enquiries as required.
What we're looking for
- Organised, accurate and detail-focused.
- Confident using Microsoft 365, especially Outlook, Word and Excel, and managing electronic files.
- Clear and professional communication skills by phone and email.
- Reliable, willing to learn and comfortable following set procedures.
- Office administration or customer service experience is helpful but not essential.