About WACSSO The Western Australian Council of State School Organisations (WACSSO) is the peak body representing Parents and Citizens’ Associations across WA public schools.

For more than 100 years we have strengthened the voice and capability of parent-led organisations so that every child has access to the best possible public education.

We are a small, professional and purpose-driven team working at the intersection of governance, service delivery and advocacy.

We are currently seeking a capable and highly organised Office Coordinator to join our East Perth office in a full-time capacity.

This is an office-based role that plays a central part in maintaining our positive, productive culture and supporting the smooth operation of the organisation.

About the Role The Office Coordinator provides front‑line support to members, assists with governance administration, and keeps the day‑to‑day operations of the organisation on track.

We’re looking for an enthusiastic, proactive Office Coordinator who thrives in a busy environment and takes pride in delivering exceptional service. As the first point of contact, you’ll support key governance activities and help foster a positive, well‑organised office environment.

If you’re a resourceful and motivated forward-thinker, you’ll fit right in!

This position is full-time with the working hours of 8.30am-4.30pm with a 30min lunch break, based within the East Perth office.

What You Will Do

Member & Service Centre Support:

- Triage and allocate incoming service requests
- Provide Level 1 support via phone, email, social media and live chat
- Deliver calm,



professional and solutions‑focused service
- Escalate complex matters appropriately

Governance & Executive Support:

- Assist with State Council and Executive meetings including logistics, scheduling and documentation
- Provide administrative support to the CEO
- Coordinate travel arrangements for staff and Councillors
- Maintain accurate records and information management systems

Office Operations:

- Manage day-to-day office administration
- Coordinate suppliers, vendors and building logistics
- Maintain phone and office systems
- Manage merchandise inventory

Events & Conference Support:

- Assist with logistics for the annual WACSSO Conference and State Council meetings
- Coordinate artwork, student engagement and event materials
- Support extended hours during peak event periods (overtime or time in lieu provided in accordance with Award requirements)

Finance & Partnerships Support:

- Assist with accounts receivable and payable administration
- Support partnership initiatives and income projects
- Coordinate partnership administration
- Provide additional ad-hoc administrative support as required

What you will bring We are looking for someone who is motivated, organised, reliable and takes pride in delivering excellent service.

Essential requirements:





- Experience in reception, call centre, administration or customer service roles
- Excellent phone manner and strong written communication
- Solid organisational and time management skills
- High emotional intelligence and discretion
- Ability to manage competing priorities in a small team
- Proficiency in Microsoft 365 including Word, Excel, Teams, Sharepoint and Power BI and an interest in learning Dynamics CRM and Power Automate
- Ability to remain calm and professional under pressure
- Alignment with volunteer-led and community organisations
- Police Clearance required

Inherent Requirements: This role includes manual handling of conference materials and office equipment (e.g. lifting boxes and moving equipment). The successful applicant must have the capacity to safely perform these tasks in line with WHS requirements.

Desirable (but not essential):

- Event coordination experience
- Experience working with volunteer committees or P&Cs;

- Immediate start is preferable

Why Join WACSSO?

- Meaningful work supporting public education across Western Australia
- Exposure to governance, events and organisational projects
- Professional development opportunities
- A respectful, collaborative and purpose-driven team
- Above award rates on offer
- Retention bonus after 12 months service
- Ability to negotiate additional leave during school holidays

How to Apply Please click the "Apply Now" button and attach your CV and a brief cover letter outlining your suitability for the role.

For more information about WACSSO, visit www.wacsso.wa.edu.au

📌 Office Coordinator (East Perth)
🏢 WACSSO
📍 East Perth