/n Increase Your Take-Home Pay with Salary Packaging (P/T & F/T employees)
/n Supported Training & Onboarding
/n Career Pathways & Internal Growth Opportunities /n /n At Kirinari, we don't just fill shifts. /n /n We support the teams who support our customers. /n /n We're seeking proactive, solutions-focused professionals to join our On-Call team, providing critical after-hours support to frontline employees, customers and operational leaders. /n /n This is a fast-paced role where every shift is different, and your decisions can make a real difference to staff, customers and service delivery. /n /n Why On-Call Team Members Choose Kirinari
/n Be The First Point Of Support For Frontline Teams
/n Internal Career Pathways Into Rostering, Planning & Leadership
/n Make Real-Time Decisions That Matter
/n Help Keep Customers Safe & Supported
/n Strong Leadership & Team Support /n /n We Solve Problems.
Not Just
Rosters. /n /n This opportunity would suit someone who enjoys: /n Solving problems quickly and logically
/n Supporting people during challenging situations
/n Working in a fast-paced environment
/n Managing multiple priorities at once
/n Working collaboratively with a wide range of stakeholders /n /n Because efficient support behind the scenes creates great outcomes on the frontline. /n /n The Role
/n This role is about keeping services running smoothly outside normal business hours. /n You'll support: /n • Frontline employees requiring assistance after hours
/n • Emergency and unplanned staffing situations
/n • Short-notice roster changes and shift replacement activities
/n • Customer and workforce safety matters
/n • Incident escalation and reporting requirements
/n • Administrative and rostering activities associated with service continuity /n /n You will also: /n • Respond to after-hours calls and enquiries
/n • Coordinate unplanned leave and shift coverage
/n • Identify staffing risks and escalate concerns appropriately
/n • Maintain accurate records and documentation
/n • Support staff through incidents and operational challenges
/n • Work collaboratively with rostering, service delivery and leadership teams /n /n We're Looking For Someone Who Is
/n Calm under pressure
/n A confident decision maker
/n Highly organised and detail focused
/n Able to manage competing priorities
/n A strong communicator
/n Customer and employee focused
/n Resilient and adaptable
/n Comfortable working independently
/n A collaborative team player
/n Passionate about delivering great service /n /n Experience within community services, disability, aged care, workforce planning, rostering, customer service or call centre environments will be highly regarded. /n /n Shift Availability
/n This role operates outside normal business hours and requires flexibility across a rotating roster including: /n Early morning shifts commencing from 5:00am
/n Evening shifts finishing as late as midnight
/n Weekends and public holidays
/n After-hours operational support /n /n Start Supported
/n Every new employee receives: /n Structured onboarding
/n Systems and process training
/n Ongoing coaching and development
/n Support from experienced On-Call professionals
/n Opportunities to build specialist operational knowledge /n /n You won't be expected to know everything on day one. /n /n Essential Requirements
/n Current Driver Licence
/n NDIS Worker Screening Clearance (or willingness to obtain)
/n Australian Working Rights
/n Robust administration and computer skills
/n Ability to work independently in a fast-paced environment
/n High-level communication and customer service skills
/n Strong problem-solving and decision-making capability
/n Availability across early morning, evening and weekend rosters
/n Ability to remain calm and professional under pressure /n /n Build More Than A Career
/n At Kirinari, we believe great customer outcomes start with outstanding operational support. /n That's why we invest in our people through learning, development and career pathways that create long-term opportunities across the organisation. /n /n Ready To Be The Person Others Rely On? /n /n Apply today and join the Kirinari team. /n /n WHY WAIT? APPLY NOW! /n /n You must have the right to live and work in Australia. /n Kirinari embraces Equal Employment Opportunity and promotes a diverse workforce. We encourage applications from people of all backgrounds, cultures, identities and lived experiences.
📌 On-Call Coordinator After Hours Workforce Support (Albury)
🏢 Kirinari Community Services
📍 Albury
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