About HEQS

HEQS is an Australian importer and wholesaler of furniture, appliances and whitegoods, operating since 2006, with warehousing across NSW, VIC and QLD. We supply through four channels — retail, wholesale, commercial fit-out and online dropship — from one shared operation.

About the role

Reporting to the Managing Director, the Operations Coordinator keeps the day-to-day flow of operations moving across our four channels — retail, wholesale, commercial and online dropship. You'll sequence and track orders so the shared warehouse and delivery teams work to the right priorities, run the warranty process, and support the onsite operations assistants. It's a hands-on role with a clear path to grow into broader operations leadership.

What you'll do

- Coordinate and sequence orders across the four channels so shared warehouse and delivery capacity is used to priority
- Track order, stock and delivery status in Business Central and keep it accurate
- Run the warranty and returns process end to end
- Support and help coordinate the onsite operations assistants




- Liaise between channels and the warehouse and delivery teams on timing and priorities
- Grow into broader operations responsibility over time (warehouse, delivery, offshore, planning)

What you'll bring
- Experience in operations, logistics, warehouse admin, order management or supply coordination (distribution, wholesale or retail-supply ideal)
- Solid organiser who can juggle competing priorities across channels
- ERP experience — Microsoft Dynamics 365 Business Central highly regarded
- Some team-coordination or supervisory exposure, and the appetite to grow into leadership
- Full Australian working rights (full-time role)

What's on offer
- A newly created role with direct exposure to the Managing Director and the whole operation
- A genuine path to grow into broader operations leadership
- $70,000 – $85,000 base

Process Shortlisted candidates complete a short online skills assessment as part of our process.

Pay: $70,000.00 – $85,000.00 per year

Work Authorisation

- Australia (Preferred)

Work Location: In person

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