Working alongside our full-time receptionist you will help keep the front of the practice running smoothly and make sure every patient enquiry is handled promptly and professionally. You will be one of the first points of contact for our patients and how you handle that encounter shapes their whole experience with us.

Key responsibilities

Preparing consulting clinic including patient files and appropriate paperwork

Answering phone calls, screening and directing them appropriately

Booking and managing consultation appointments and surgery bookings

Responding promptly to online enquiries

Process Medicare, Private Health Fund and gap billing requirements

Preparing and issuing pre- and post-surgery invoice and quotes and following up outstanding accounts

Use Xestro practice management software and online systems

Complete general administrative duties including scanning, correspondence, filing and keeping patient records accurate

Prioritise tasks effectively while maintaining a high level of accuracy





Work collaboratively within a small team and independently when required

Maintain discretion, professionalism and confidentiality in all interactions

What we're looking for

Previous experience in medical or specialist reception or administration is preferred

Knowledge of Xestro practice management software is highly regarded

Familiarity with Medicare, Private Health Fund and gap billing is highly regarded

Excellent computer skills, including Microsoft Office, email and online systems

Strong time management and the ability to prioritise in a busy setting

High attention to detail

Confidence working both collaboratively and independently

Discretion and professionalism in line with privacy obligations

Remuneration will reflect your skills, qualifications and relevant experience

Hours - 32 hours per week Tuesday to Friday, no weekend work

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📌 Medical Receptionist (Brisbane)
🏢 Dr Andrew Broadhurst
📍 Brisbane