We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support. The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

Key Responsibilities - Respond to reservation inquiries - Research available options - Gather customer preferences and information - Assist with coordinating reservations - Review reservation details for accuracy - Provide confirmations and relevant information - Assist with modifications and updates - Communicate with providers when necessary - Maintain organized reservation records - Follow up regarding outstanding details - Provide professional customer assistance Qualifications - Strong customer-service skills - Excellent attention to detail - Good written and verbal communication - Robust organization - Basic computer proficiency - Comfortable researching online - Ability to learn reservation systems - Dependable and self-motivated - Robust time-management skills - Previous reservation experience is helpful but not required Why Choose Us?

- Remote Environment: Provide reservation support remotely - Flexible Scheduling: Organize your availability around customer needs - Training Available: Learn reservation processes and systems - Ongoing Support

📌 Policy & Governance Support (Newcastle)
🏢 Beaumont People
📍 Newcastle