From: 7th December to 23rd December 2026 We have a break over Christmas/Recent Year.

Back on the 4th January 2027 to 15th January 2027We are seeking a Full Time Casual Administration/Reception Officer to assist with day-to-day office operations.

The primary focus of this role will be reception and telephone management.

Additional duties include managing builder platforms, compliance documentation, depending on business requirements applicant's experience.

This role would suit someone who is organised, reliable, and has excellent communication skills. Previous experience in administration or reception is preferred. Experience with builder knowledge would be an advantage.

PHONE & GENERAL COMMUNICATIONS

· Answer, screen and transfer incoming telephone calls.

· Take accurate messages and forward them to the appropriate staff member.

· Respond to general email, telephone and in-person enquiries.

GENERAL ADMINISTRATIVE SUPPORT

· Data entry, filing, scanning and photocopying.

· Maintain general office records and documentation.

· Assist with client enquiries and basic workflow administration.

· Provide general administrative support to the team as required.

· Learn to do Quotes, Variations and Job Files.

COMPUTER & OFFICE SYSTEMS

· Confident using telephone systems and general office equipment.





· Proficient in Microsoft Office, including Word, Excel and Outlook.

· Experience with systems such as Estimate One would be beneficial but is not essential.

BASIC ACCOUNTS ADMINISTRATION

· Process initial customer deposits.

· Experience with Xero would be an advantage.

CONFIDENTIALITY

· Handle confidential and sensitive company and client information appropriately.

ADDITIONAL ADMINISTRATION / PROJECT PLATFORM DUTIESThese duties are unlikely to be required during the Christmas period and would depend on new projects/jobs being awarded.

O&M; MANUAL ASSEMBLY / PROJECT HANDOVER

Technical Documentation – Knowledge of the following an advantage but not essential

· Collect relevant care, maintenance and warranty documentation for materials, products and hardware used on each project.

· Collate final as-built drawings and relevant certificates of compliance.

Manual Compilation

· Compile project information into the company's O&M; Manual format.

· Ensure documentation is complete, organised and professionally presented.

Client / Builder Handover

· Submit the completed O&M; package through the required builder or client portal.

· Save and archive a complete copy within the company's internal job/project files.

📌 RECEPTION Full Time Casual (O'Connor)
🏢 Ferguson Corporation
📍 O'Connor