About Us

Speak Wonders was founded by a Speech Pathologist with a vision to create a more personal and meaningful approach to care for both clients and their team. We believe great therapy starts with clinicians having the time, support and environment they need to do their best work.

Our team intentionally maintains manageable caseloads, allowing clinicians to focus on meaningful progress, build long-term relationships and provide individualised support. At Speak Wonders, every milestone is worth celebrating, and every client and family is treated as an individual, never just a file or number.

The Role

You’ll often be the first point of contact for our families, helping create a warm and welcoming experience while supporting the day-to-day administration of our growing paediatric clinic.

A key part of your role will be managing appointments, client records and administrative workflows, while working closely with our clinicians and management team to keep the clinic running smoothly.

What You’ll Be Doing:

- Welcome families and clients to the clinic and provide a warm, professional first point of contact
- Manage phone, email and general client enquiries
- Coordinate appointments, clinician calendars, cancellations and waitlists
- Create and maintain accurate client records and information
- Support client onboarding, intake forms, service agreements and other administrative documentation
- Process payments, invoices and receipts and assist with general billing administration
- Communicate with families regarding appointments, documentation and general clinic enquiries
- Support clinicians with day-to-day administrative requirements
- Maintain an organised, welcoming and professional reception and clinic environment
- Assist with improving administrative systems, processes and workflows as the clinic continues to grow
- Work alongside management to help create a smooth experience for our clients, families and clinicians

Essential Requirements:

- Strong communication and interpersonal skills




- Excellent organisation and attention to detail
- Confident using computers, practice management systems and learning recent technology
- Ability to manage multiple priorities in a busy clinical environment
- Professional and friendly communication with children, families and healthcare professionals
- Ability to work independently while contributing to a close-knit team
- Working With Children Check and National Police Check, or willingness to obtain
- No experience needed however previous administration, reception, allied health or healthcare experience is highly regarded

Ideal Candidate

- Warm and personable, with a genuine desire to make families feel welcome and supported
- Highly organised and comfortable managing appointments, enquiries and competing priorities
- Proactive and able to identify what needs to be done without always needing direction
- Adaptable and comfortable working within a growing and evolving clinic
- Someone who takes ownership of their work and follows tasks through to completion
- Interested in helping improve systems and finding better ways of doing things
- Calm, professional and solutions-focused when handling unexpected changes or difficult situations

The Vision This is more than a traditional reception role. As Speak Wonders continues to grow, you’ll have the opportunity to help shape how our administration and client experience operate.

We want someone who can grow with the clinic, take ownership of administrative systems and become a trusted point of support for our families and clinical team. We’ll support you in developing your skills while giving you genuine opportunities to contribute ideas and improve how we work.

BENEFITS.

- Flexible work arrangements supporting work-life balance
- Supportive and close-knit team environment
- Opportunity to have genuine input into administrative processes and clinic operations
- Variety across reception, client experience and clinic administration
- Opportunity to develop greater responsibility as Speak Wonders grows

Click "Apply for this job", or send us an email at [email protected] for a confidential discussion.

📌 Receptionist (Sydney)
🏢 Speak Wonders Speech Pathology
📍 Sydney