We are HOPE

HOPE Community Services has been supporting Western Australians for over 120 years, delivering services across alcohol and other drugs, mental health, justice, and family and domestic violence.

Walking together with the community to restore hope and transform lives across WA.

About the Role

We are seeking an experienced and values-driven Regional Manager – Midwest to provide strategic leadership and operational oversight across HOPE's services in the Midwest region, based in Geraldton.

Reporting to the Manager, Services Operations, you will lead a diverse portfolio of services, ensuring high-quality service delivery, strong team performance and alignment with HOPE's Strategic Plan.

Working collaboratively with the Executive team, staff, government agencies and community stakeholders, you will drive service excellence, strengthen regional partnerships and identify opportunities for service development and growth.

This is an exciting opportunity to make a meaningful contribution to regional communities while leading teams that support people experiencing complex challenges, including alcohol and other drug use, mental health concerns, justice involvement and social disadvantage.

Key Responsibilities Include:

- Providing strategic leadership and operational oversight across regional services.
- Leading, developing and supporting high-performing teams and promoting a positive workplace culture.
- Monitoring service performance, contractual obligations and key performance indicators.
- Building strong relationships with government agencies, community organisations and regional stakeholders.
- Managing regional budgets, resources, workforce planning and operational requirements.




- Identifying opportunities for service development, partnerships and business growth.
- Driving quality improvement, risk management, compliance and workplace health and safety.
- Representing HOPE at regional forums and contributing to community and sector initiatives.
- Overseeing reporting, evaluation and continuous improvement across services.

What's on Offer

- $146,800.00 base salary + regional allowance + superannuation
- Vehicle included.
- An opportunity to lead meaningful community services across the Midwest region.
- A senior leadership role with the chance to influence regional service delivery and growth.
- Salary and conditions in accordance with the applicable employment agreement.
- Access to salary packaging benefits to increase your take-home pay.
- Professional development and leadership opportunities.
- A collaborative and supportive team environment.
- Employee Assistance Program (EAP) and wellbeing support.
- The opportunity to make a lasting difference in regional Western Australian communities.

Our values guide everything we do: Diligence, Courage, Collaboration and Optimism.

You'll Need

- Tertiary qualifications in social work, psychology, health, education, social science or an equivalent relevant qualification, with demonstrated industry experience.
- Demonstrated management and leadership experience,



including the ability to lead teams through change.
- A collaborative leadership approach and the ability to build a positive, accountable workplace culture.
- Strong interpersonal, communication, negotiation and conflict resolution skills.
- Experience in strategic planning, service delivery and performance management.
- The ability to use service data to monitor outcomes and inform decision-making.
- Demonstrated ability to build and maintain relationships with government, funding agencies and community stakeholders.
- Financial, human resource and operational management capabilities.
- A commitment to culturally secure and respectful service delivery, including working effectively with Aboriginal and Torres Strait Islander communities.

Pre-employment Requirements Successful applicants will be required to hold:

- Current C or A Class driver's licence.
- Working with Children Check (Card).
- National Police Clearance issued within the last three months.
- Department of Justice Clearance.

Regional travel and participation in HOPE's on-call roster are also required.

Next Steps

If you are an experienced leader who is passionate about developing people, strengthening communities and delivering positive outcomes, we would love to hear from you.

Please apply now if you believe you would be a strong fit for this role. Shortlisted applicants will be contacted for an initial discussion and invited to interview.

At HOPE, we believe in creating workplaces where people feel valued, supported and empowered to make a real impact. We welcome applications from people of all backgrounds and strongly encourage Aboriginal and Torres Strait Islander peoples to apply.

📌 Regional Manager Midwest (Geraldton)
🏢 Hope Community Services
📍 Geraldton