HC Operating Pty Ltd As the on-call Registered Nurse at Everlab, you will provide nursing care to the patients of a doctor-led preventive health practice, mainly by phone and through its telehealth platform. You will call patients about escalated pathology, imaging and microbiome results, follow up patients on GLP-1 medications, answer clinical queries through the practice's chat service and manage recall and follow-up queues, escalating to the practice's doctors where needed. The role also includes in-house pathology collection for corporate clients.

Benefits Flexible working arrangements; working closely with Everlab's doctors and multidisciplinary care team; the opportunity to shape clinical workflows at a fast-growing preventive health practice; meaningful, mission-driven work in preventive healthcare. Task & responsibilities

- Conducting structured telephone and video consultations with patients regarding abnormal pathology results, imaging findings, microbiome results and progress against their care plans
- Triaging escalated diagnostic results and clinical queries, identifying abnormal or time-critical findings and prioritising them for review by the practice's doctors
- Monitoring and evaluating patient progress against doctor-developed care plans, identifying barriers to progress and escalating for clinical review where needed
- Following up patients prescribed GLP-1 medications through scheduled calls, assessing response, adherence and side effects, and escalating concerns to the prescribing doctor
- Providing health education to patients,



including explaining their results and the next-step clinical recommendations made by the practice's doctors
- Responding to patients' health-related questions through the practice's clinical chat service, within the registered nurse scope of practice, and escalating to doctors where required
- Performing venepuncture and pathology collection, including in-house collection sessions for corporate clients, in accordance with infection control and specimen handling procedures
- Managing patient recall and follow-up call queues, including callbacks and scheduled follow-up after results and consultations
- Preparing and organising pathology, imaging and diagnostic reports ahead of doctor consultations, checking them for completeness and accuracy
- Maintaining accurate, contemporaneous and confidential clinical records of all patient interactions, assessments and outcomes, in accordance with privacy and clinical governance requirements
- Contributing to the development and continuous improvement of the practice's clinical workflows, protocols and escalation pathways, and participating in clinical governance activities including incident review and clinical audit
- Working collaboratively with the practice's doctors and the wider multidisciplinary care team,



and maintaining professional competence in line with Nursing and Midwifery Board of Australia standards Qualification & experience
- Current general registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA)
- Bachelor degree in nursing or an equivalent nursing qualification
- At least 2 years of post-registration clinical experience as a registered nurse, gained in Australia or overseas
- Competence in venepuncture and pathology collection
- Sound understanding of pathology and diagnostic results, clinical workflows and multidisciplinary care
- Excellent written and verbal communication skills, including the ability to explain clinical information clearly and empathetically by phone and in writing
- A high level of organisation, accuracy and attention to detail
- Confidence working across digital health platforms and operational systems; telehealth experience is desirable
- Commitment to clinical governance, confidentiality and secure, high-quality care About Company Everlab (HC Operating Pty Ltd) is an Australian doctor-led preventive health practice.

It combines comprehensive health testing, including advanced blood testing and imaging, with personalised health plans prepared by its doctors and year-round clinical support, to help patients detect and reduce health risks early. Its services are available to patients across Australia. Work Type: Full time Salary: $85000-95000 Job Publish: 10-11-2026 Job Expire: 10-12-2026 Apply on: Registered Nurse Job here! This job is brought to you by workinitiatives.com.au.

📌 Registered Nurse (Surry Hills)
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📍 Surry Hills