Journey Beyond's Monarto Safari Resort is seeking a Reservations & Groups Manager to lead a team of reservations agents and deliver exceptional guest service. You will optimise sales conversion, manage group bookings from proposal to post-stay follow-up, and design tailored itineraries including tickets, accommodation and transport.
The role requires solid customer service, leadership, experience in reservations, knowledge of reservation systems (NewBook desirable), and solid MS Office skills,
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📌 Reservations & Groups Lead — Luxury Resort (Adelaide)
🏢 Hospitality & Guest Experience
📍 Adelaide
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