VeiraMal Consulting is seeking an experienced Residential Care Officer to join our client's business Premium Disability Support Services in Docklands. Our client is looking for a compassionate, responsible and organised individual who can provide care, education and support to children and people with disabilities, assess individual client needs, and implement appropriate support programmes.

Summary: Providing care, education and support to individuals and families in residential care settings and other community-based facilities, including assessing clients' needs, developing and implementing support programmes, and monitoring and reporting on their progress to promote their wellbeing, independence and participation.

Key Responsibilities

- Support families and provide education, care and assistance to children and people with disabilities in residential care facilities, group housing and other relevant care settings.
- Interview clients and their families to understand individual circumstances, identify concerns and assess the nature and extent of their support requirements.
- Assess clients' physical, emotional, social and developmental needs and identify appropriate care, education and support services.
- Plan, develop and implement individualised educational, training and support programmes based on clients' assessed needs and personal circumstances.
- Assist clients with daily living activities, including personal care, meal preparation, mobility and other activities necessary to maintain their health and wellbeing.
- Provide guidance,



encouragement and practical assistance to clients to develop independent living skills and participate in social and community activities.
- Implement individual support plans and relevant behaviour support strategies to address clients' individual needs and promote positive outcomes.
- Monitor clients' health, wellbeing, behaviour and progress against established support goals, identifying any changes that may require adjustments to their care arrangements.
- Maintain accurate client records, document daily activities and prepare progress reports outlining clients' development, support requirements and any identified concerns.
- Communicate and liaise with families, guardians, healthcare professionals, social workers and other service providers to coordinate appropriate care and support.
- Identify and respond to challenging behaviours, emotional difficulties and other issues affecting clients, providing appropriate support and escalating concerns when necessary.
- Ensure that care and support activities are conducted in accordance with relevant workplace health and safety procedures, safeguarding practices and organisational policies.




- Participate in reviewing and updating individual support programmes to ensure they remain appropriate to clients' changing needs and circumstances.
- Assist in maintaining a safe, supportive and inclusive residential environment that respects clients' dignity, rights and individual preferences.

Performance Appraisal: Three months after the starting date, then half yearly or when required.

Qualification & Requirements:

- Relevant degree or tertiary qualification in a related discipline.
- Relevant experience in residential care, disability support, community services or providing care and support to individuals with additional needs.
- Experience in assessing individual client needs and developing and implementing appropriate care, education and support programmes.
- Sound understanding of person-centred care, disability support practices, safeguarding and individual support planning.
- Ability to assist clients with daily living activities while promoting independence, wellbeing and community participation.
- Strong communication and interpersonal skills, with the ability to interact effectively with clients, families and other service providers.
- Ability to monitor clients' progress, maintain accurate records and prepare relevant reports.
- Solid problem-solving, organisational and time-management skills, with the ability to work independently and collaboratively as part of a team.

Remuneration: $75,000.00 – $85,000.00 + Super Location: Suite 15 Level 12, 401 Docklands Drive, Docklands VIC 3008 If you are interested and believe you would be a good fit for this role, please apply.

📌 Residential Care Officer (CBD)
🏢 Veiramal Consulting
📍 CBD