MC Lawyers & Associates is seeking a highly organised, motivated and personable Receptionist / Legal Administration Assistant to join our busy and growing law firm on a part-time basis. We are a Melbourne-based legal practice primarily specialising in Criminal law, Family law and other Litigation matters, committed to providing professional, practical and client-focused legal services.

This is a dynamic and hands-on role suited to someone who thrives in a quick-paced environment, possesses exceptional organisational and multitasking skills, and enjoys being an integral part of a team.

As the first point of contact for our firm, you will be responsible for managing reception, coordinating the diaries of our Principal Solicitor and legal team, handling client enquiries and assisting with a range of general and legal administrative tasks.

We are looking for someone who is proactive, adaptable, friendly and capable of managing competing priorities while maintaining a high standard of professionalism and attention to detail.

Key Responsibilities

Reception & Client Communication

- Managing the reception desk and acting as the first point of contact for clients, visitors and external parties.
- Answering and managing a high volume of incoming telephone calls, emails and general enquiries, including directing calls to the Principal Solicitor and other members of the legal team as appropriate.
- Handling new client enquiries, obtaining preliminary information and coordinating initial consultations.
- Following up on missed calls, client enquiries and appointment confirmations.
- Maintaining accurate records of incoming enquiries, calls and consultation bookings.
- Communicating professionally and empathetically with clients, including those dealing with sensitive or challenging circumstances.
- All legal work will be undertaken under the direction and supervision of the firm’s solicitors.

Diary Management & Scheduling

- Managing and coordinating the Principal Solicitor’s busy calendar, appointments and daily schedule.




- Booking and confirming initial consultations, client conferences, barrister conferences and internal meetings.
- Diarising court appearances, hearings, filing deadlines, appointments and other important dates.
- Coordinating appointments between solicitors, clients, barristers and external parties.
- Assisting with meeting arrangements, including telephone and video conferences.
- Ensuring calendars remain accurate, organised and up to date.
- Providing general administrative support to solicitors and the wider legal team.
- Liaising with courts, barristers, clients and other third parties regarding procedural and administrative matters.
- Contacting court registries to make enquiries, confirm listings and obtain procedural information.
- Assisting with administrative adjournment requests and related court correspondence under solicitor supervision.
- Assisting with opening new client matters, maintaining electronic files and updating client information.
- Uploading, downloading, saving and organising documents and correspondence within the firm’s practice management system.
- Assisting with basic legal administrative tasks and matter preparation as directed by solicitors.
- Maintaining accurate file notes and records of relevant communications.

General Office Administration

- Supporting the Principal Solicitor and legal team with day-to-day administrative requirements, to ensure the efficient operation of the practice.
- Monitoring shared communications and ensuring enquiries and tasks are actioned promptly.
- Managing multiple administrative requests while prioritising urgent and time-sensitive matters.




- Maintaining organised electronic records, filing systems and office documentation.
- Assisting with general correspondence, document management, scanning and record keeping.
- Ensuring the reception area and general office environment remain professional, presentable and organised.
- Exceptional organisational skills and the ability to manage multiple calendars, appointments and competing deadlines.
- Strong multitasking abilities, with the confidence to manage a busy reception desk alongside administrative responsibilities.
- Excellent verbal and written communication skills.
- A professional, friendly and approachable manner.
- Strong attention to detail and a high level of accuracy.
- The ability to prioritise tasks, manage interruptions and work effectively under pressure.
- A proactive attitude, initiative and the ability to work independently with minimal supervision.
- Strong time management and problem‑solving skills.
- Confidence communicating with clients, solicitors, court staff and other professionals.
- Competency using Microsoft Outlook, Word, Excel and general office systems.
- A high level of confidentiality, discretion and professionalism

Experience

- Experience in reception, administration or a client‑facing role is highly regarded.
- Experience working within a law firm or professional services environment will be advantageous, but is not essential.
- Familiarity with legal practice management software, including Smokeball, will be viewed favourably.
- A legal qualification is not required; however, an interest in the legal industry and willingness to undertake basic legal administrative tasks is desirable.

We are looking for someone to start on 3 days a week, and who is flexible and has availability & capacity if needed for the full week. Eventually, we would like the person who is filling this role, to have the flexibility to progress to a full-time receptionist/legal administrative position.

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📌 Legal Receptionist/Assistant (Melbourne)
🏢 MC Lawyers and Associates
📍 Melbourne