Located in the heart of Tamworth, The Family Hotel is an established local venue offering a welcoming atmosphere and a great hospitality experience for locals and visitors alike.

As part of the IMG Hotels group, we are looking for an enthusiastic and driven Publican/Venue Manager to lead the venue, build on its existing foundations and maximise the opportunities available to take the business to the next level.

This is an exciting opportunity for a hands‑on hospitality professional who is passionate about creating a outstanding venue, developing a strong team and delivering exceptional customer experiences.

About the Role:

We are seeking an experienced and motivated Venue Manager to take responsibility for the overall operation and performance of The Family Hotel.

Working closely with management, you will oversee all aspects of the venue, ensuring operational excellence, strong financial performance, compliance and outstanding customer service across all departments.

This is a hands‑on leadership role requiring someone with a strong understanding of Food, Beverage and Gaming operations, excellent people management skills and the ability to identify opportunities to grow revenue and improve business performance.

The successful applicant will be confident leading a team and creating a positive, energetic and welcoming environment for both staff and patrons.

Key Responsibilities:

Oversee and manage the day‑to‑day operations of the venue, ensuring all departments operate efficiently and effectively.

Lead, motivate and develop a diverse team, fostering a positive workplace culture and strong team environment.

Recruit, train, supervise and mentor staff, providing ongoing coaching and performance feedback.

Manage staff rostering,



ensuring appropriate coverage across all departments while working within wage budgets.

Oversee Food, Beverage and Gaming operations, ensuring high standards of service and operational performance.

Drive sales and implement strategies to maximise revenue and profitability across all areas of the business.

Monitor budgets, financial performance, forecasting and operational targets.

Manage stock control, ordering, purchasing and stocktake procedures.

Ensure compliance with all relevant liquor licensing, gaming, RSA, RCG and workplace health and safety requirements.

Maintain strong relationships with suppliers, customers, staff and the local community.

Oversee venue presentation, maintenance, security and general operational requirements.

Identify opportunities for promotions, events and initiatives to increase trade and enhance the customer experience.

Work collaboratively with IMG Pubs management to achieve business objectives and long‑term growth.

About You:

Proven experience as a Publican, Licensee, Venue Manager or General Manager within the hospitality industry.

Strong knowledge and experience across Food, Beverage and Gaming operations.

Excellent leadership and people management skills, with the ability to inspire and develop a team.

Current RSA & RCG certificates.

Sound knowledge of hospitality compliance, licensing requirements and industry regulations.

Strong financial and business acumen,



including experience with budgets, wage control and stock management.

Excellent organisational and time management skills with the ability to prioritise and multitask.

A hands‑on approach with a genuine passion for hospitality and customer service.

Strong communication and interpersonal skills.

Ability to work independently while also being an effective member of a wider management team.

Flexibility to work a rotating roster, including evenings, nights and weekends.

Generous salary package, commensurate with experience.

Opportunity to take ownership of an established regional venue and make your mark.

Ongoing support and guidance from an experienced Group Operations Management team.

Opportunity to expand your skills, demonstrate your potential and progress your career within IMG Pubs.

Work alongside a supportive and enthusiastic hospitality team.

Opportunity to develop and implement new ideas, promotions and business initiatives.

About Tamworth:

Known as the Country Music Capital of Australia, Tamworth is one of regional NSW's fastest‑growing cities and offers an outstanding lifestyle for those looking to make a move to the country.

Best known for the iconic Tamworth Country Music Festival, the city attracts thousands of visitors each January and hosts a fantastic calendar of events, entertainment and sporting activities throughout the year.

Tamworth offers excellent medical, educational, retail and sporting facilities, a diverse employment market and a growing business community.

With affordable housing, great lifestyle opportunities and plenty to offer individuals and families, Tamworth is an ideal place to build both your career and your future.

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📌 Venue Manager (North Tamworth)
🏢 The Pub Group
📍 North Tamworth