Senior Content Manager Systems Administrator

? Location: Canberra, ACT (Onsite – 5 days per week)

⏳ Contract Duration: 12 months + 2 × 12-month extension options

? Industry: Federal Government ICT Projects

? Security Requirement: Australian Government NV1 Security Clearance (Active)

? Expected Start Date: 20 January 2027

About the Opportunity

Hatchit Studios is seeking an experienced Senior Content Manager Systems Administrator to support a federal government client in the administration, maintenance and enhancement of its enterprise Electronic Document and Records Management System (EDRMS).

This senior-level role requires strong technical expertise in Content Manager, enterprise application integration, Microsoft infrastructure and ITIL-based technical support.

The successful candidate will support a complex enterprise environment, ensuring the reliability, security and performance of records management systems used across domestic and international operations.

Key Responsibilities

- Administer, configure, maintain and enhance enterprise Content Manager (EDRMS) environments.
- Support Content Manager application upgrades, modern authentication and system integrations.
- Manage and troubleshoot EDRMS servers, network connectivity and replication services across distributed environments.
- Configure, maintain and patch Microsoft Windows operating systems and associated infrastructure.
- Provide Level 3 technical support, investigating and resolving complex incidents, problems and application issues.
- Support virtualised infrastructure environments, including VMware vSphere, Nutanix AHV and Citrix Workspace.
- Provide technical advice on system upgrades, application interfaces and change requests.
- Collaborate with infrastructure,



application support and information management teams to maintain system performance and availability.
- Develop and maintain technical documentation, operational procedures and change records.

Skills & Experience Required

- Demonstrated hands-on experience administering, configuring and supporting Content Manager (EDRMS), including recent versions and modern authentication.
- Strong experience integrating enterprise business applications with Content Manager.
- Proven expertise in Microsoft Windows Server administration, configuration, maintenance and patching.
- Advanced troubleshooting skills and experience delivering Level 3 technical support within an ITIL-aligned environment.
- Experience with virtualisation technologies, including VMware vSphere, Nutanix AHV and Citrix Workspace.
- Understanding of enterprise records management, information governance and digital information management.
- Strong technical documentation, analytical and problem-solving capabilities.
- Excellent communication skills and experience collaborating with multidisciplinary ICT teams.
- Relevant IT qualifications (Certificate IV, Diploma or Degree) or equivalent demonstrated professional experience.

Desirable Experience

- Cloud computing technologies and Microsoft 365 initiatives.
- Digital information management and enterprise records governance.
- DevOps methodologies, Agile delivery practices and automation.
- .NET application development and integration.

Why Apply?

- Contribute to critical federal government information management systems.
- Work within a complex enterprise ICT environment supporting international operations.
- Competitive contractor rates based on experience and expertise.
- Long-term contract prospect with potential extensions of up to 36 months.
- Collaborate with experienced technical specialists across infrastructure, applications and information management.

📌 Senior Content Manager Systems Administrator (Canberra)
🏢 Hatchit Studios
📍 Canberra