Virgin Australia Group in Brisbane is seeking a senior leader for our Customer Operations Contact Centres to run a large specialist operation across Australia and the Philippines, accountable for people, service and performance.
You will lead premium servicing for our highest value guests and members, manage Guest and Member Care, and collaborate with Airports and specialist teams to resolve issues in real time, ensuring exceptional experiences across journeys. #J-18808-Ljbffr
📌 Centre of Excellence Lead, Premium Guest & Member Care (Brisbane)
🏢 Virgin Australia Group
📍 Brisbane
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