Senior Workforce Coordinator

Lead Workforce Operations Across Major Clients and Events

Are you an experienced workforce professional who thrives on solving operational challenges, building strong stakeholder relationships, and leading high-performing teams? We are seeking an experienced Senior Workforce Coordinator to play a pivotal role in delivering workforce solutions across a diverse portfolio of clients. This is an opportunity to take ownership of workforce planning, personnel deployment, client engagement, and operational outcomes while supporting and mentoring a team of coordinators.

Working within a quick-paced environment, you'll be responsible for ensuring workforce requirements are met, service standards are maintained, and both clients and employees receive an exceptional experience.

What You'll Be Doing

- Leading workforce planning and staff deployment across multiple sites and clients
- Developing workforce strategies to meet changing operational demands
- Managing complex rostering requirements and workforce forecasting
- Building and maintaining solid relationships with key stakeholders
- Supporting and mentoring Workforce Coordinators and team members
- Monitoring workforce KPIs, fill rates, utilisation, and service delivery outcomes
- Managing escalations and delivering solutions to workforce challenges
- Collaborating with recruitment teams to ensure strong talent pipelines
- Driving operational efficiencies and continuous improvement initiatives
- Ensuring compliance with employment legislation, awards, and company policies

What We're Looking For

- Proven experience in workforce planning,



rostering, scheduling, recruitment coordination, or workforce management
- Strong leadership capability with the ability to mentor and support others
- Exceptional organisational and time management skills
- Experience managing competing priorities in a fast-paced environment
- Strong stakeholder and client relationship management skills
- High attention to detail and problem-solving ability
- Confidence working with workforce management systems and reporting tools
- Advanced communication skills and a proactive approach

What's In It For You?

- Opportunity to take ownership of a key operational function
- Exposure to major clients, projects, and workforce operations
- Career progression into Workforce Management and Operations leadership
- Supportive team environment with strong leadership
- Competitive salary package and company benefits
- Opportunity to make a genuine impact on business performance

Apply Now

If you're a workforce professional looking to take the next step in your career and join a dynamic, service-focused organisation, we'd love to hear from you.

Simply click Apply or forward your resume to:

Tony Hobbs | Talent and Recruitment Specialist e: [email protected] please note: If you have not heard from us within seven (7) working days of submitting your resume, your application will be kept on file and we will contact you if a suitable position becomes available. Stay in touch and be the first to know of other exciting opportunities - Instagram @pinnaclepeople or on Facebook atwww.facebook.com/PinnaclePeopleAustralia

📌 Senior Workforce Coordinator (Melbourne)
🏢 Pinnacle People - Melbourne
📍 Melbourne