We are currently seeking an experienced and motivated service advisor to join our service team in Rocklea, QLD. As a service advisor you will be the critical link between our customers and team of technicians, ensuring exceptional service delivery and customer satisfaction. This role is pivotal in driving customer loyalty, managing service workflows and contributing to the overall success of our workshop.

You will be based in Rocklea and will work in a fast paced automotive environment where your communication skills and technical knowledge are essential.

Key Responsibilities:

- Greet customers and provide excellent customer service.
- Manage service bookings and vehicle appointments.
- Communicate with customers regarding vehicle repairs, servicing and maintenance.
- Prepare service quotes and invoices.
- Liaise with technicians and workshop staff.
- Provide regular updates to customers on vehicle progress.




- Ensure customer satisfaction and build long-term relationships.
- Identify additional service and maintenance requirements.

Requirements:

- Excellent communication and customer service skills.
- Solid organisational and time-management abilities.
- Previous automotive or Service Advisor experience preferred.
- Ability to work in a fast-paced team environment.
- Professional attitude and attention to detail.

What We Offer:

- Friendly and supportive team environment.
- Competitive hourly rate.
- Opportunities for career development.
- Ongoing training and support.

If you are passionate about the automotive industry and enjoy working with people, we would love to hear from you!

📌 Service advisor (Rocklea)
🏢 Quinn Truck Services
📍 Rocklea