ASI Solutions is seeking a Managed Service Desk Engineer to provide timely first-line IT support across Microsoft 365, Windows, desktops, and network services for multiple clients. You will own tickets from initial contact to resolution, ensuring high customer satisfaction and adherence to SLA targets.
You will document thoroughly, escalate when needed, and contribute to knowledge sharing while supporting junior engineers and pursuing relevant certifications. Hybrid work options are available.
📌 Service Desk Engineer - MSP, Flexible Hours & Growth (Perth)
🏢 ASI Solutions
📍 Perth
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