About The Company

Accenture works with a shared purpose: to deliver on the promise of technology and human ingenuity. More than 775,000 people around the world help clients and other stakeholders continually reinvent, driving positive change and delivering value to clients, partners, shareholders, communities, and one another. Accenture believes innovation thrives in an inclusive and diverse environment, and works to foster a workplace where people feel they belong, are respected, and are empowered to do their best work.

Accenture takes a holistic approach to well-being, supporting employees’ physical, mental, and financial health. The company also offers opportunities to keep skills relevant through certifications, learning, and diverse work experiences. Join Accenture to work at the heart of change.

About The Role

Accenture is seeking a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform. In this role, you will translate business needs into effective technical solutions, contribute to platform improvements, and work with process owners, administrators, and stakeholders to deliver capabilities that support organizational requirements.

You will develop and enhance ServiceNow applications and modules while applying established development practices. The position involves configuration, scripting, integrations, documentation, and collaboration within an Agile delivery environment. You will also help maintain the platform’s integrity, performance, and security as solutions are delivered and supported.

Qualifications

Candidates should have at least two years of ServiceNow development experience preferred, along with hands-on JavaScript development on the platform. A ServiceNow Certified System Administrator (CSA) certification is required. Additional credentials, such as Certified Application Developer (CAD),



Certified Implementation Specialist (CIS) in areas such as ITSM or HR, or other relevant ServiceNow certifications, are advantageous.

Applicants should be familiar with ServiceNow ITSM modules and understand the platform’s data model and Configuration Management Database (CMDB).

Experience with ServiceNow Studio, Flow Designer, IntegrationHub, GlideRecord, GlideAjax, and ServiceNow scripting APIs is valuable. Knowledge of HR Service Delivery (HRSD), Security Operations (SecOps), or Customer Service Management (CSM) is a plus. Strong communication and collaboration skills are important for working effectively with technical teams and business stakeholders.

This role requires current Australian Baseline Security Clearance and a willingness to upgrade to NV1. Australian citizens who can obtain the required clearance will also be considered.

Responsibilities

- Design, develop, and implement custom applications and enhancements on the ServiceNow platform.
- Create, configure, and maintain modules such as Incident, Problem, Change, Request, and CMDB.
- Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, and Script Includes.
- Customize forms, fields, workflows, and user interfaces to meet business requirements.
- Integrate ServiceNow with external systems using REST or SOAP APIs, MID Servers, and related integration capabilities.
- Work with process owners, administrators, and stakeholders to gather requirements and deliver appropriate solutions.
- Participate in Agile practices,



including Scrum activities, sprint planning, and daily stand-ups.
- Maintain documentation covering architecture, configuration, and custom development.
- Help safeguard platform integrity, performance, and security.

Benefits Accenture offers a range of benefits and development opportunities, including 18 weeks of paid parental leave, long- and short-term career break opportunities, and a structured career development program. Employees may explore local and international career opportunities and access certifications, learning, and wide-ranging work experiences to support ongoing skills development. Flexible work arrangements are centered on Accenture’s Truly Human ethos and commitment to employee health and well-being. Accenture is also certified as a Family Inclusive Workplace and is proud of its recognition in the Diversity & Inclusion Index.

Equal Opportunity

Accenture is committed to building an inclusive workplace where people feel they belong, can bring their authentic selves to work, and are respected and empowered to do their best. Applications are encouraged from people with the relevant skills and experience. Accenture works to remove barriers throughout recruitment and the employee lifecycle and does not tolerate discrimination.

Employment decisions are made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion, or sexual orientation. Applicants who need an adjustment during recruitment or have a preferred communication method are encouraged to contact Accenture and provide the relevant job number. Accenture also collects information to assess its inclusion and diversity programs.

Applicants can consult Accenture’s Privacy Statement to learn how personal data is protected and understand their rights.

📌 ServiceNow Developer (Australia)
🏢 TaskVerse
📍 Australia