$68.49 per hour + Salary Packaging Benefits

Lawnton, QLD | Full-Time | Contract Ending 30 June 2029

Are you an experienced community services leader ready to take the next step in your career?

Encircle is seeking a strategic and values driven Director of Services to lead a diverse portfolio of community programs that make a genuine difference in the lives of individuals, families and communities across the Moreton Bay region.

Reporting directly to the CEO, this executive leadership role oversees service delivery across our Families and Wellbeing, Housing and Homelessness, Neighbourhoods and Communities, and Service Integration and Facilitation teams.

Leading a workforce of more than 50 employees through a team of high functioning Coordinators, you will be responsible for ensuring high quality services, strong contractual performance, financial sustainability, quality and risk management, and positive outcomes for the communities we serve.

About the Role

As Director of Services, you will:

- Provide strategic and operational leadership across multiple community service programs.

- Lead and develop a high performing team of Coordinators.

- Oversee government funded contracts and service performance.

- Manage program budgets and contribute to organisational sustainability.

- Ensure quality, compliance, governance and risk management requirements are met.

- Build strong relationships with government departments, funders and community stakeholders.

- Drive service innovation, continuous improvement and organisational growth.





- Work closely with the CEO as a member of the Senior Leadership Team.

About You

You are an accomplished leader who brings:

- Significant leadership experience within community services, human services or the not-for-profit sector.

- Relevant tertiary qualification in Social Work, Human Services, Community Services, Psychology, Public Administration, Business Management or a related discipline.

- Proven experience leading managers and multidisciplinary teams.

- Solid understanding of government funding contracts and compliance requirements.

- Experience managing budgets, risk and organisational performance.

- Exceptional stakeholder engagement and relationship-building skills.

- A passion for delivering positive community outcomes and supporting people to thrive.

Join Us

This role is ideal for an experienced senior leader, Head of Services, Operations Manager, General Manager or CEO of a smaller community organisation who is seeking a broader leadership opportunity with significant scope and impact.

Lead services. Empower people. Strengthen communities.

Encircle is committed to being a child safe organisation. We believe every child and young person has the right to feel safe, respected, included and heard. We work proactively to prevent harm, promote wellbeing, and create environments where children and young people can participate with confidence. At Encircle, we believe the safety and wellbeing of children and young people is everyone's responsibility.

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📌 Director of Services (Brisbane)
🏢 Encircle
📍 Brisbane