Bayside Group is seeking an experienced Customer Experience Manager to lead customer experience, relations, and case management operations within a dynamic automotive organisation. This senior role offers the prospect to shape service standards, improve systems, and lift capability across a national dealer network.
You will lead a team, manage end-to-end case management and drive CRM improvements, reporting, and data quality while collaborating with senior stakeholders to elevate the
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📌 Senior Customer Experience Leader - Automotive & CRM (Sydney)
🏢 Bayside Group
📍 Sydney
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