Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!

Help Keep Critical Communications Networks Running

We're looking for a Transmission Engineer to join our Operational Command Centre and play a key role in supporting the networks that keep businesses, communities, and critical services connected.

As part of a highly skilled operations team, you'll be responsible for monitoring, maintaining, and restoring transmission services across optical, terrestrial, submarine, power, and facilities infrastructure. Working in a fast-paced 24x7 environment, you'll help ensure network availability, performance, and resilience while delivering exceptional service outcomes for customers.

Australian Citizenship is mandatory as part of the criteria for NV1 clearance. You must fit all the criteria be eligible for NV1 clearance.

This position operates within a 24x7 Operational Command Centre and requires participation in a rotating shift roster, including nights, weekends, and public holidays.

What You'll Be Doing

As a Transmission Engineer, you will:

- Monitor and support critical transmission infrastructure, including optical, terrestrial, submarine, power, and facilities networks.
- Investigate, troubleshoot, and coordinate the resolution of network faults and service incidents.
- Drive service restoration activities to minimise customer impact and maintain agreed service levels.
- Support planned maintenance, network changes, and operational activities to ensure service continuity.
- Monitor network performance, identify service risks and trends, and contribute to ongoing network improvement initiatives.
- Work closely with Engineering, Field Services, Carriers, Vendors, Customer Operations, and Service Delivery teams to maintain reliable network services.
- Maintain accurate operational records, incident updates, and technical documentation.
- Contribute to continuous improvement initiatives focused on operational efficiency, automation, and service quality.





About You You are a proactive and customer-focused telecommunications professional who thrives in a rapid-paced operational environment. You enjoy problem-solving, working collaboratively, and responding to network incidents that require timely and effective action.

You'll Bring

- Experience in Telecommunications Network Operations, NOC, Service Assurance, Transmission Engineering, or a similar operational environment.
- Strong fault-finding, troubleshooting, and incident management experience across transmission or carrier network infrastructure.
- Knowledge of network monitoring, service restoration, and operational support processes within a 24x7 environment.
- Strong communication skills with the ability to work effectively with customers, vendors, and technical stakeholders.
- Ability to participate in a rotating shift roster, including nights, weekends, and public holidays

Desirable Experience
- Experience supporting optical, submarine, or critical telecommunications infrastructure.
- Experience within carrier, wholesale telecommunications, managed services, or other mission-critical operational environments.
- Relevant industry certifications such as CCNA, CCNP, JNCIA, MEF, ITIL, or optical networking certifications

What We Offer Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
- Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
- Study assistance programs to excel your personal growth, learning and development.




- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business. We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.

With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive setting.

About Us

As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.

Ready to take the next step?

If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.

📌 Transmission Engineer (Melbourne)
🏢 VOCUS
📍 Melbourne