About Us
Greater Hume Council is a large rural Council with a focus on responsible growth and sustainability. Located in southern Current South Wales, right near the Murray River, bordering Victoria and the local government areas of Albury, Federation, Lockhart, Snowy Valleys and Wagga Wagga. Our offices are dispersed across Culcairn, Henty, Holbrook, and Jindera, all within a short drive of the shores of Lake Hume.
We deliver a broad range of essential services to our communities, including swimming pools, libraries and early year's services as well as waste collection, planning approvals and major capital works. At Greater Hume we value our people. We foster a friendly, inclusive workplace culture and support work life balance. Our team members enjoy the opportunity to undertake meaningful, varied work that makes a real difference to our communities.
Greater Hume Council is committed to being a child protected organisation and are dedicated to protecting the safety, wellbeing and rights of all children and young people.
About the Role
Council is seeking an enthusiastic customer focused person to join our casual Visitor Information Centre (VIC) Assistant team.
This is a varied and engaging position that provides the opportunity to meet and assist visitors and members of the community, share your local knowledge and deliver a welcoming and high-quality customer experience.
As a casual VIC Assistant, flexibility is essential, with shifts available across seven days per week depending on operational requirements. The successful applicant will receive $39.94 per hour, inclusive of 25% casual loading, plus a 12% Council superannuation contribution.
If you enjoy working with people, providing exceptional customer service and helping others discover what our local area has to offer, this casual opportunity may interest you.
About You
We are looking for someone with:
- Excellent communication and interpersonal skills, with a strong commitment to customer service excellence.
- The ability to build positive relationships and provide professional assistance to a diverse range of customers.
- Experience in delivering quality customer service in a busy and customer-focused environment.
- Well-developed computer, administration and organisational skills.
- The ability to work both independently and collaboratively as part of a team.
- Strong attention to detail, particularly when handling cash transactions, maintaining records and preparing correspondence.
- A current Working with Children Check (Employee).
- A current National Police Check
- A current Australian Class 'C' Driver Licence.
What We Offer At Greater Hume Council we offer:
- Versatile casual employment to support work-life balance.
- 12% Superannuation contribution
- Career development opportunities
- Health and wellbeing initiatives, including free onsite physiotherapy and flu vaccinations.
- Confidential Employee Assistance Program (EAP)
- Annual performance reviews.
How To Apply For further information, please contact Emily Jones, Tourism and Communication Coordinator, on [0448 099 536](tel:0448 099 536) or via email at
[email protected] for a confidential discussion. To apply, click "Apply Now" on Council's Pulse Careers Portal and upload:
- A Cover Letter; and
- A Current Resume.
Applications close at 12pm on Wednesday, 25 November 2026. Please note that applications will be assessed as they are received and suitable candidates may be contacted for interview prior to the closing date.
The successful applicant will be required to complete pre-employment screening, including reference checks and any other assessments relevant to the position, prior to the commencement of employment.
📌 Visitor Information Centre Assistant (Holbrook)
🏢 Greater Hume Council
📍 Holbrook