We’re looking for an experienced Warranty Clerk to join our team!
Are you organised, proactive and confident managing competing priorities? In this wide-ranging role, you’ll manage warranty claims from start to finish, liaising with the workshop and suppliers to gather information and keep claims moving. If you enjoy a challenge and take pride in keeping things on track, we’d love to hear from you.
Your main responsibilities will see you:
- Processing, submitting and monitoring warranty claims to manufacturers.
- Ensure documentation accuracy and compliance with OEM guidelines.
- Liaise with technicians and service advisors to verify repair information.
- Track claim outcomes, manage rejections and follow up on outstanding claims.
- Maintain and present warranty records and reports to the Service Manager.
- Assist with internal audits where required.
- Adherence to CJD's safety and environmental policies and procedures.
- Participate in factory and company training.
What we are looking for:
- Previous administration experience within the automotive industry, handling and processing warranty claims using online systems.
- Ability to work independently and within a fast-paced environment.
- High attention to detail and outstanding organizational ability.
- Know you way around spreadsheets, be at good data entry, be computer savvy.
- Confident to ask questions as required or unsure.
- An understanding of the mechanics of heavy commercial trucks will be highly advantageous.
About Us Family owned and operated, CJD Equipment is a unique workplace who recognize our strength as an organization lies in our people. We are dedicated to attracting people of outstanding expertise and commitment and retaining their services through a personal experience. When you join CJD you are part of a community of people who value integrity and respect each other.
The successful candidate will be required to pass a drug and alcohol test and undergo a pre-employment medical.
If this role matches your skills and experience, please forward a letter of interest and a recent resume by clicking the “Apply” tab.