Laser Machines is a leading supplier of laser cutting machines and industrial equipment, delivering innovative and reliable solutions to manufacturing businesses across Australia. Based in Hallam, VIC, we pride ourselves on offering class leading technology backed by local support and service.

About the Role

Laser Machines is looking for an experienced and hands-on Service Technician to join our team in Hallam, VIC.

This is a varied role involving the installation, commissioning, servicing, maintenance and repair of industrial machinery, including fibre laser cutting machines, CNC press brakes and associated metalworking equipment .

Working both independently and alongside our team, you will provide technical support to customers across Victoria and, where required, other parts of Australia. You’ll work directly with customers to diagnose and resolve technical issues, keep machinery operating reliably, and ensure equipment is performing to the required standard.

Key Responsibilities

Install, commission and service laser cutting machines, CNC press brakes and other machine tools

Carry out preventative maintenance, repairs and equipment inspections

Diagnose and troubleshoot mechanical, electrical and control-system issues

Attend customer sites to assess and resolve machinery faults

Perform machine setup, calibration, testing and commissioning

Provide technical support and practical advice to customers

Identify faulty components and assist with parts and replacement requirements

Complete service reports and relevant job documentation





Work with the Laser Machines team to resolve complex technical issues

Maintain a professional and customer-focused approach when working onsite

Travel to customer sites as required (Regular travel to customer sites is required, with occasional interstate travel and overnight stays as required.)

About You

We are looking for someone who is technically capable, practical and comfortable working directly with customers.

You will ideally have:

Previous experience servicing, maintaining or repairing industrial machinery or machine tools

A strong mechanical and/or electrical background

Experience troubleshooting and diagnosing mechanical, electrical and technical faults

Experience with laser cutting machinery, CNC machinery, press brakes or similar equipment will be highly regarded

Experience working in a field service or mobile technician role

The ability to read and understand electrical, mechanical and machine documentation

Strong problem-solving skills and a methodical approach to fault finding

The ability to work independently while also contributing effectively as part of a team

Good communication skills and the ability to explain technical issues clearly to customers

Strong written and verbal English communication skills

A professional,



reliable and customer-focused approach

A willingness and ability to travel to customer sites as required

Qualifications & Licences

Relevant qualifications or experience in one or more of the following areas will be advantageous:

Mechanical Engineering

Electrical Engineering

Electrotechnology

Fitting and Machining

Mechatronics

A current driver's licence is essential.

Relevant electrical licences, trade qualifications or other technical certifications will be highly regarded.

What We Offer

Full-time position with an established Australian machinery business

Wide-ranging work across laser cutting and CNC machine tools

A combination of workshop and customer-site work

The opportunity to work with modern industrial machinery and laser technology

A supportive team environment

Ongoing opportunities to develop technical knowledge and skills

Work with customers across a range of Australian manufacturing industries

A competitive salary - negotiable depending on experience

Apply

If you're an experienced technician who enjoys hands-on problem solving, working with machinery and helping customers keep their equipment running, we'd like to hear from you.

Please submit your resume along with a brief cover letter outlining your experience and suitability for the role.

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📌 Field Service Technician – Laser & CNC Machinery (Melbourne)
🏢 Laser Machines
📍 Melbourne