Job Description
/n We’re Hiring: Key Accounts Manager – Fire Protection Services /n Are you a customer-focused Key Accounts Manager with experience in fire protection, building services or a similar industry? /n We’re looking for someone to take ownership of a portfolio of key clients across our fire protection maintenance and compliance services. What you’ll do/n /n
- Build and maintain strong relationships with key clients. /n
- Be the main point of contact for service queries, issues and escalations. /n
- Work with technicians, service coordinators and project teams to ensure great service delivery. /n
- Monitor contracts, KPIs and SLAs. /n
- Conduct client meetings and site visits. /n
- Manage outstanding works, defects and rectifications. /n
- Identify opportunities to grow existing client relationships and services. /n
- Support new contract pricing, mobilisation and handover. /n
- Ensure services align with relevant standards, including AS 1851. /n What we’re looking for/n /n




- Experience in account management, client relationships or service coordination. /n
- Fire protection or building services experience is highly desirable. /n
- Good understanding of fire systems — wet/dry, detection, passive fire, EWIS etc. /n
- Solid communication, organisation and commercial skills. /n
- Customer-focused with excellent attention to detail. /n
- Uptick and Microsoft Office experience is desirable. /n
- Current Driver’s Licence. /n Why Force Fire?/n Competitive salary + car allowance /n Supportive team and great culture /n Training and career development /n Growing business with exciting opportunities /n ️ A strong focus on safety, reliability and long-term client relationships /n /n Ready to take the next step? Join the Force Fire team and help us deliver exceptional service to our clients. /n Apply now /n

📌 Key Accounts Manager (Sydney)
🏢 Force Fire
📍 Sydney