Job Description
/n /n We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. /n This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment. /n
Key Responsibilities
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- Support clients remotely via email, phone, and messaging platforms /n
- Respond to travel-related inquiries in a timely, professional manner /n
- Assist with itinerary changes, cancellations, updates, and special requests /n
- Provide clear information on destinations, travel requirements, and agency processes /n
- Monitor upcoming trips and proactively communicate with clients as needed /n
- Resolve issues efficiently while maintaining a high level of customer satisfaction /n /n Ideal Candidate /n /n
- Solid written and verbal communication skills /n
- Customer service experience (travel, hospitality, or support roles preferred) /n
- Highly organized, dependable, and detail-oriented /n
- Comfortable working independently in a fully remote role /n
- Able to learn new systems, booking platforms, and digital tools quickly /n
- Passionate about travel and delivering excellent client support /n /n
What We Offer
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- Fully remote position /n
- Flexible scheduling options /n
- Comprehensive training and ongoing support /n
- Growth opportunities within a travel-focused company /n
- Access to travel-related perks and industry discounts /n
- Supportive and collaborative remote team environment /n /n /n /n
📌 Remote Client Support Representative (Brisbane)
🏢 Almaaventurera
📍 Brisbane
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