Job Description
/n /n Company Description/n /n /n There's Fast Then There's Ripple Networks. We are Australian-operated and your local internet service provider. We want to offer fast and reliable communication services to the masses Australia-wide using technology that is innovated and cutting edge. We are investing to become Australia's next largest telco and our company needs a strong team to achieve this goal and we want to invest in that team. /n /n /n
Job Description
/n /n /n We take pride in being Australian owned and operated, /n /n /n Qualifications/n /n /n The things that are really really really important /n /n
- Been able to meet our customer service standards and targets. We take our customer experience to the next level and it is serious. /n
- Taking the initiative to identify and solve customer issues using the techniques we provide you in our training programs. /n /n This is shift work which means you'll be required to work an eight hour shift you will be working on a rotational roster between 8 am and 12 am Monday to Sunday and public holidays.
/n We require all candidates to commit to working 37.5 hours per week full time hours. /n All perks and entitlements e.g. sick days and leave will be in accordance with the telecommunications award act of 2020 and the fair work Australian national employment standards. /n /n /n Additional Information/n /n /n What do
we offer
to employees? /n /n 1. Discounted internet, because we don't own all the technology we don't have the ability to give it away but it will help with your living costs. /n 2. Flexible working arrangement, let us know what you need and we will help. Our customers and employees are our number 1 priority and if everyone is happy then we will succeed. /n 3. Training, industry and tertiary training across all areas of our business. Want a CISCO Cert or a Business Administration Course, we will get you going. /n /n Also, we have a hard-working coffee machine and a casual dress code. /n /n
📌 Customer Service Consultants (Parramatta)
🏢 Ripple Networks
📍 Parramatta
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