Job Description
Part-time Administration & Customer Service Role | Monday–Friday, 9am–2pm | Sunshine Coast |/n Your new company /n Your new company is a well-established Sunshine Coast business specialising in the manufacture and installation of premium stone products across residential and commercial projects. Operating locally for more than 15 years, they have built a strong reputation for quality workmanship, reliable service and attention to detail. With an experienced, close-knit team and their own local workshop, they manage projects from initial enquiry and quoting through to manufacture and installation. Your current role /n Working Monday to Friday from 9am to 2pm, you will provide day-to-day administration and customer service support across the business. This is a varied role where you will be a key point of contact for customers while helping to keep the office organised and running smoothly. /n /n Your responsibilities will include: /n /n
- Answering incoming calls and assisting with customer enquiries /n
- Monitoring shared email inboxes and directing enquiries /n
- Processing customer orders and maintaining accurate records /n
- Completing data entry, scanning and filing /n
- Providing reception coverage /n
- Assisting with general administration and day-to-day office requirements /n /n
What you'll need
to succeed /n /nTo be successful in this role,
you will have:/n /n /n /n
- A friendly, personable and professional approach /n
- Confidence communicating with customers over the phone and via email /n
- Strong attention to detail and good numeracy skills /n
- Good organisation skills and the ability to manage changing priorities /n
- Confidence using Microsoft Office /n
- A reliable, team-focused attitude and willingness to learn /n
- Previous administration, reception or customer service experience would be advantageous, although capable junior candidates are encouraged to apply /n
- Experience with Xero or MYOB would be beneficial but is not essential /n /n /n What you'll get in return /n /n /n
- Permanent part-time opportunity, 25 hours per week /n
- Monday to Friday, 9am to 2pm /n
- Consistent hours supporting work-life balance /n
- Varied role across administration and customer service /n
- Opportunity to learn new systems and develop your administration experience /n
- Friendly, close-knit team environment /n /n What you need to do now /n /nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now./n /nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career./n /n#3026699/n