Job Description
Established Tasmanian Insurance business seeking a Client Support Officer to join their team./n Your new company /n This established and respected Tasmanian business is seeking a Client Support Officer to join its Launceston team. Working within a professional and customer-focused workplace, you'll play an important role supporting clients, processing documentation and helping deliver a high level of service across a broad client portfolio. The position offers long-term career opportunities, ongoing training and the chance to be part of a close-knit team that values relationships, service and community connections.
Your new role /n As Client Support Officer, you'll provide administration and client support across a variety of insurance and customer service activities. You will work closely with colleagues and clients to ensure policies, claims and account administration are processed accurately and efficiently.

Key responsibilities
include: /n /n
- Delivering exceptional customer service to clients and stakeholders /n
- Responding to client enquiries and escalating issues when required /n
- Supporting the processing of new business, renewals, endorsements and policy changes /n
- Maintaining accurate client records and documentation /n
- Assisting with claims administration and coordination /n
- Completing banking,



receipting and general office administration duties /n
- Supporting a positive and professional client experience at every interaction /n

What you'll need
to succeed /n /nTo be successful in this position, you'll be a highly organised and customer-focused professional who enjoys building relationships and providing quality service.
You will demonstrate:/n /n
- Previous experience in customer service, administration, banking, insurance, financial services or a similar client-focused environment /n
- Strong communication and relationship-building skills /n
- Excellent attention to detail and organisational abilities /n
- Confident computer skills and experience using Microsoft Office applications /n
- A positive attitude with a willingness to learn /n What you'll get in return /n /n
- Full-time permanent position /n
- Attractive salary package /n
- On-site parking /n
- Supportive and collaborative team environment /n
- Ongoing training and professional development opportunities /n
- Opportunity to develop a long-term career within a stable and respected organisation. What you need to do now /n /nIf you're interested in this position, click 'Apply Now' or contact Emily Nuttall at Hays via 6108 5556 or Emily.
[email protected] for a confidential discussion about your career./n /n /n#3022614/n

📌 Client Support Officer (Launceston)
🏢 Hays
📍 Launceston