Job Description
/n Looking for a career opportunity with variety, stability and long-term growth? /n RGM Maintenance is seeking a motivated and customer-focused Service Advisor to join our growing Townsville team. /n As an authorised Daimler Trucks dealership, we work across Mercedes-Benz, Freightliner and Fuso vehicles — along with defence vehicles, tankers and specialised equipment. No two days are the same. /n We are looking for someone who is organised, professional and thrives in a fast-paced environment.

What We Offer
/n /n
- Reliable full-time position /n
- Supportive team environment /n
- Diverse and interesting workload /n
- Modern workshop and systems /n

About the Role
/n As the first point of contact for our customers, you will play a key role in ensuring the smooth day-to-day coordination of workshop operations. /n Your responsibilities will include: /n /n
- Managing customer enquiries face-to-face, by phone and email /n
- Booking and coordinating workshop jobs /n
- Preparing repair orders and job documentation /n
- Liaising with technicians and parts departments /n
- Processing invoices and quotations /n




- Providing customers with updates on repairs and job progress /n
- Maintaining accurate records and administrative systems /n About You/n To succeed in this role, you will have: /n /n
- Strong customer service and communication skills /n
- Excellent organisation and time management /n
- The ability to multitask in a busy environment /n
- High attention to detail /n
- Reliable and professional work ethic /n
- Sound computer skills including Outlook and Excel /n
- A positive attitude and willingness to learn /n Highly Regarded/n /n
- Previous Service Advisor or administration experience /n
- Experience with Equip or dealership management systems /n
- Automotive, transport or workshop industry exposure /n Why Join RGM Maintenance?/n We value good people and invest in long-term careers. This is an opportunity to join a growing business where your contribution is recognised and your development is supported. /n If you are looking for a role with stability, responsibility and future opportunities, we would love to hear from you. /n

📌 Service Advisor (Townsville)
🏢 R.G.M. Maintenance Pty
📍 Townsville