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About the role
Join our Managed Security Engineering team in a hands on Security Engineering role supporting the backend technologies used by our Security Operations teams. You will have the opportunity to work across a range of customer environments, helping keep core security platforms stable, available, patched and operating effectively. Build deeper engineering capability across platforms such as Splunk, Microsoft Sentinel, Tenable and LogicMonitor, with support from experienced senior engineers and technical leadership. This role would suit someone with some SIEM, security operations or infrastructure experience who wants to move further into platform engineering, automation and backend security tooling. You do not need to be an expert across every platform from day one, curiosity,
solid troubleshooting fundamentals and a willingness to learn are important. What you’ll be doing
- Support and maintain backend security platforms used by SOC and security operations teams.
- Troubleshoot issues across log ingestion, forwarders, collectors, integrations and platform availability.
- Perform security platform patching, upgrades and routine maintenance activities.
- Support customer incidents where SIEM or security tooling is degraded, unavailable or no longer ingesting data correctly.
- Assist with onboarding and maintaining log sources across customer environments.
- Work closely with SOC analysts and security engineers to ensure the platforms they rely on are healthy and providing the right data.
- Complete scheduled changes and support ongoing service improvement activities.
- Help maintain platform health across Windows, Linux and cloud-connected environments.
- Contribute to scripting and automation initiatives, including reporting, health checks and repetitive operational tasks.
- Develop capability across additional monitoring and security platforms as the team’s responsibilities continue to grow.