Job Description
Support Engineer
- Platform Engineering

Location:
Melbourne, Australia Working Arrangement: Hybrid /n If you’re someone who loves solving complex technical problems, thrives in a fast-paced environment, and is passionate about delivering reliable, scalable digital experiences — especially in the world of sport — this could be the perfect opportunity for you. /n What Your Day Will Look Like /n As a Support Engineer at Beyond Sports, you'll play a key role in keeping our systems stable, efficient, and user-focused. Each day, you'll work closely with engineers and product teams to identify, troubleshoot, and resolve issues across our backend infrastructure and third-party integrations. /n You’ll be hands-on with our cloud-native platform
- investigating production issues, writing scripts to validate integrations, and carrying out preventative maintenance to avoid future incidents. Whether you're deep-diving into a root cause analysis or responding quickly to a customer query, you’ll be helping us maintain the reliability and performance that our sports clients and fans around the world count on. /n You’ll also bring your experience and analytical mindset to suggest and implement improvements
- not just patch fixes, but long-term solutions that strengthen the platform. /n What We Value /n At Beyond Sports, we’re all about high performance
- in our products and our people. Our team thrives on ownership, collaboration, and delivering excellent results without a lot of hand-holding. As a specialist in this role,



you’ll need to be self-driven, technically sharp, and comfortable dealing with varying levels of ambiguity
- from tightly scoped tasks to open-ended briefs. /n While this role is based remotely, it’s important that your

working hours
align with the Australia/APAC region. /n Tech Stack and Skill Requirements /n You don’t need to tick every box — but here’s what we’re looking for: /n /n
- /n Solid experience operating distributed systems at scale /n /n /n
- /n Strong communicator — able to work across teams and with clients /n /n /n
- /n Good working knowledge of SQL and databases /n /n /n
- /n Infrastructure experience with AWS, Kubernetes, and Terraform /n /n /n
- /n Familiarity with CI/CD workflows, DNS, and Infrastructure as Code /n /n /n
- /n Observability tools like Prometheus and Grafana /n /n /n
- /n Programming experience with an object-oriented language (preferably Java) /n /n /n
- /n Analytical, quality-focused, and comfortable with independent problem-solving /n /n /n
- /n Experience balancing speed and stability in fast-paced environments /n /n Ready to Make an Impact? /n If you’re someone who thrives on solving real-world technical challenges and you want to be part of a global sports tech team delivering experiences to millions of fans, we’d love to hear from you. /n At Beyond Sports, you won’t just be supporting our platform
- you’ll be helping shape the future of how fans engage with the sports they love. /n

📌 Support Engineer (Melbourne)
🏢 Beyond Sports
📍 Melbourne