Job Description
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- Join a long‑established, family‑owned business with strong local community presence /n
- Supportive team environment with hands‑on training /n
- Work with well‑known brands AVIS & Budget /n /n

About Us
/n Suolow Holdings Pty Ltd is a proud, family‑owned business operating as an AVIS franchise since 1986 and a Budget licensee since 2012. With a team of over 30 employees, we service customers across South East NSW and the ACT, operating from 10 locations throughout the region. /n We live by the AVIS mission: /n “We will ensure a stress-free car rental experience by providing superior services that cater to our customers’ individual needs.” /n /n

About the Role
/n We are seeking enthusiastic, customer‑focused individuals who thrive in a fast‑paced and dynamic environment. As a Rental Service Agent (RSA), you will support our Avis/Budget branch, acting as the first point of contact for customers and delivering stress‑free, end‑to‑end rental solutions. This is a hands‑on role offering variety, responsibility, and strong customer interaction. /n /n

Key Responsibilities
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- Engaging with customers face‑to‑face and over the phone to understand their needs and deliver tailored rental solutions /n
- Explaining rental agreements, insurance options, policies, and procedures clearly and confidently /n
- Using multiple computer systems, handling payments, balancing cash,



and completing administrative tasks /n
- Conducting vehicle quality assurance inspections, including operational checks, reporting damages, and vehicle detailing (cleaning interior and exterior) /n
- Working collaboratively with your team to achieve daily targets and business objectives /n
- Maintaining high operational standards in line with company, regulatory, and safety requirements /n /n /n What We’re Looking For /n You bring a positive, can‑do attitude and consistently go the extra mile for customers and colleagues alike. You have experience delivering high‑quality customer service and confidently resolving customer queries to achieve positive outcomes. /n /n You’ll also have: /n /n
- Solid problem‑solving skills and excellent attention to detail /n
- Confidence working across multiple IT systems simultaneously /n
- Availability to work across operational hours, Monday to Friday: 8:30am – 8:30pm, Saturday & Sunday: 8:30am – 4:00pm /n
- Flexibility to travel occasionally to assist nearby branches /n
- A current, clean driver’s licence (MR licence desirable) /n /n /n Inclusion & Diversity /n We are committed to creating an inclusive and supportive workplace that values diversity in all its forms. We encourage applications from people of all backgrounds and are proud to build a team that reflects the communities we serve. /n

📌 Rental Service Agent (Orange)
🏢 Avis Riverina
📍 Orange