Job Description
/n /n Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support) /n /n

Location:
Australia /n /n Employment Type: Freelance (On-Call Basis) /n /n Priority: Low /n /n

Requirements:
ID/ Passport/ valid work permit and CCNA Certification /n /n Role Overview /n /n We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support services across enterprise infrastructure environments. This freelance, on-call role requires a highly skilled professional who can diagnose, troubleshoot, and resolve hardware, network, and infrastructure-related incidents efficiently while maintaining a high level of customer service and professionalism. /n /n The ideal candidate will possess solid technical expertise in Nutanix and networking technologies, hold a valid CCNA certification, and demonstrate excellent communication skills with fluent English proficiency. /n /n

Key Responsibilities
/n /n
* Provide onsite and remote Break & Fix support for networking and infrastructure-related incidents. /n /n
* Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism). /n /n
* Perform system upgrades, patching, and lifecycle management activities. /n /n
* Troubleshoot and resolve hardware, software, virtualization, and network issues. /n /n
* Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies. /n /n
* Implement and support backup and disaster recovery solutions. /n /n
* Respond to critical incidents and service requests within agreed response times. /n /n
* Collaborate with global and regional teams on infrastructure and cloud-related projects. /n /n




* Maintain accurate technical documentation, incident reports, and service records. /n /n
* Ensure professional interaction with end users, stakeholders, and customers at all times. /n /n Required Skills & Experience /n /n
* Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering. /n /n
* Strong hands-on experience with the Nutanix ecosystem (AOS, AHV, Prism). /n /n
* Experience supporting VMware and/or Hyper-V environments. /n /n
* Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching. /n /n
* Proven experience providing Break & Fix support in enterprise environments. /n /n
* Ability to diagnose and resolve complex infrastructure and networking issues. /n /n
* Experience with backup and disaster recovery solutions. /n /n
* Scripting experience with PowerShell and/or Python is advantageous. /n /n Mandatory Requirements /n /n
* CCNA Certification (Cisco Certified Network Associate) /n /n
* Fluent English & Local communication skills (spoken and written). /n /n Preferred Qualifications /n /n
* Nutanix Certification /n /n
* Experience with cloud platforms such as AWS, Azure, or GCP. /n /n /n /n Soft Skills /n /n /n
* Strong professionalism and customer-facing skills. /n /n
* Ability to remain calm and effective during critical incidents. /n /n
* Proactive problem-solving mindset. /n /n
* Strong organizational and time-management skills. /n /n
* Ability to work collaboratively within distributed teams. /n /n
* Commitment to delivering high-quality technical support and customer satisfaction. /n /n /n /n /n /n /n /n /n /n /n /n /n /n /n /n /n /n /n /n /n /n /n /n /n /n

📌 Nutanix Engineer (Canberra)
🏢 ITProposal
📍 Canberra