Job Description
/n About the Organisation /n Le Mans Entertainment is Australia’s largest karting and entertainment venue. Located in Melbourne’s South-East on a 23 acre site, the facilities include 4 separate karting tracks, an EPIC new 18 Hole Mini Golf Course, Arcade, Beer Garden, Sports Bar, Laser Tag, and the world’s best free roam virtual reality Zero Latency. /n /n We sell fun and excitement and have an exciting opportunity to join the heart of our business – the Sales team /n /n Being the first point of contact of the business and providing a professional tier 1 service, in this quick paced role you will: /n /n
- Understand all aspects of the business and retain detailed knowledge of the experiences

we offer
/n
- Sell our activities and assist guests in creating a day of fun /n
- Secure bookings from kids and adult parties to corporate and school groups /n
- Answer and return customer phone calls as well as respond to emails and enquiries made online in an efficient and timely manner /n
- Process payments and ensure all bookings are balanced /n
- Communicate with and follow up on any upcoming groups and parties to ensure they are organised for their event /n




- Check in and screen guests for their activities to ensure they meet the requirements of the activity /n
- Adhere to company processes and safety standards /n
- Enforce activity rules and restrictions prior to guest participation /n /n /n To be successful in this role, the key ingredients you must have are: /n /n
- Fantastic people skills and willingness to always provide a five-star guest service experience /n
- Welcoming, friendly and approachable nature /n
- Effective time management with the ability to multitask /n
- Excellent computer and phone skills with solid knowledge and experience /n
- Comfortable answering the phone and have an ability to call control /n
- Previous sales experience with the ability to up and cross sell /n
- Sense of urgency whilst maintaining accuracy /n
- You take ownership and work on continuous improvement /n
- Available outside of regular business hours, on weekends and during peak periods /n
- Well-presented /n /n /n Job benefits and perks: /n /n
- Advancement and Growth Opportunities /n
- Be part of a great team and Tier 1 business /n
- Staff incentives throughout the organisation /n
- Work in an environment where everyone has fun /n /n

📌 Sales Consultant (Dandenong West)
🏢 Le Mans Entertainment
📍 Dandenong West