Job Description
/n Advance Your Administration, Customer Service, or Office Management Career with Our #1 Australian Company /n /n As a growing company, we are always eager to hear from experienced applicants to see how your future career plans may align with our future recruitment plans. /n /n Are you looking to build your career with a role in: /n /n
- Customer Service /n
- Scheduling /n
- Pest Management Administration /n
- Commercial Pest Management /n
- Team Leadership and Office Management /n /n /n Suburban Pest Management was recently awarded the #1 Pest Management Company in Australia, and is among the Top 6% fastest growing companies in the country. /n Over the last 25 years we have continued to grow our team and culture of enthusiastic, self-motivated team players. /n /n Learn our World Class Practices /n You might not like finding bugs at home, but be surprised finding out what our company and industry have to offer. /n /n /n
- Suburban Pest Management is a family-owned pest management business, with a head office in Caboolture /n
- Despite being founded in 1994, we’re a young team – the average age of our employees (including the second-generation owners) is just 35 years old /n
- The 10 people in our customer service and admin team supports our technicians and inspectors to deliver more than 300 weekly jobs around South East Queensland /n
- We are always raising the bar for culture in our team, and changing the reputation and expectation of pest managers around the country /n
- Our Vision is “To Be the Go To Pest Management Company in Australia” – beyond being the best in the field, we’re also investing in training, marketing, video production, AI, business strategy, and more every day.



/n /n /n Please check out our website https://www.suburbanpest.com.au/ or our TikTok @suburbanpestmanagement or YouTube channels @suburbanpestmanagement to get a feel for why a Pest Management career may not be what you expect. /n /n Will you fit in at SPM? /n Regardless of your specific Pest Industry experience, if you’re willing to bring the right skills and attitude then we’re willing to invest in you. /n /n Ideally you will: /n /n
- Like being part of a team /n
- Want to learn and apply recent skills /n
- Take responsibility for helping our customers and your colleagues /n
- Be fast-paced, with attention to detail /n
- Have a can-do attitude /n
- Be professionally presented /n
- Enjoy talking with people and communicating, in writing, in person, and on the phone /n /n /n
- You must have a driver’s license and your own transport to get to work each day /n
- It would be an advantage to have work-ready computer skills, including typing speed of 60 wpm (avg) /n /n /n Our recruitment process and salaries will reflect your

experience:
/n /n /n
- Previous administration or customer service work /n
- Previous call centre work /n
- Previous team leader, supervisor, or office management experience /n
- Industry-relevant experience (though this is never a pre-requisite) /n
- Experience using Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Dynamics,



or Xero Accounting /n /n /n What You Can Expect /n Every day is different, which is why we like it here. Our customer service office team are responsible for a variety of tasks, with cross-training to support and the opportunity for team members to focus on the tasks they can deliver best. We want to teach you a wide variety of tasks and responsibilities including: /n /n /n
- Inbound and outbound telephone calls /n
- Enquiries via social media and chatbot /n
- Management team support /n
- HR process support including assisting with onboarding and induction /n
- Asset Register maintenance for our fleet of vehicles /n
- Virtual file management /n
- Various finance tasks including cash handling, invoicing, accounts receivable /n /n /n We also want to give you opportunities to learn in the following areas of our business, over time and depending on where your personal interests may lie: /n /n /n
- Customer Service /n
- Scheduling /n
- Marketing /n
- Video Production /n
- Finance /n
- Business Operations /n
- Business Development /n
- Operations Management /n
- Team Leadership /n
- and any of the career-oriented skills of our field technicians and inspectors /n /n /n How to Learn More and Apply /n Click Apply Now, and submit your CV and a Cover Letter explaining why you feel working with SPM is the right opportunity for you. Once received, you will be sent an email with some additional questions to help fast-track your application – so please check your inbox and spam folder for ‘SPM’ or ‘Employment Hero’. /n /n We’re #1 for a reason, and we hope to welcome you to our growing team soon. /n /n Suburban Pest Management /n

📌 Administration and Customer Service (Brisbane)
🏢 Sub Pest Management Pty
📍 Brisbane