From a family-started company to an ever-growing leading national business, we're committed to being the most respected national insurance risk and solutions services provider in Australia. Are you a motivated professional with a passion for recoveries and claims management? Due to continued growth, Procare Group is seeking an enthusiastic Recoveries Specialist to join our team-oriented, supportive, and hardworking team in Sydney’s CBD. This full-time role is perfect for someone with experience in loss adjusting, property, or motor claims recoveries, who thrives in a fast-paced environment and is ready to make an impact. Why Join Procare? At Procare Group, we pride ourselves on our values of integrity, expertise, client-focus, and collaboration. You’ll be part of a team where your contributions are valued, and where you’ll have opportunities to grow and develop your career in a dynamic and supportive workplace.

Key Responsibilities
As a Recoveries Specialist, your day-to-day duties will include:
• Managing the end-to-end recoveries process within a portfolio of claims.
• Effectively and efficiently communicating with internal and external stakeholders.
• Negotiating the recovery of claims (both insured and uninsured) to maximise recovery potential.
• Driving timely recovery of funds while maintaining a client-focused approach.
• Accurately recording and managing work through relevant systems and processes.




• Providing ad-hoc administrative and team support as required. About You We are looking for a talented communicator and proactive team player who has:
• 1-2 years of experience in a similar role (preferred).
• Background in commercial property and liability claims management (preferred).
• Experience in motor vehicle claims (desirable but not essential).
• Strong customer service skills and ability to engage effectively with stakeholders.
• Excellent organisational and time management skills.
• Outstanding negotiation skills and written/verbal communication abilities.
• Capacity to work autonomously and manage competing priorities.
• Knowledge of legal and court processes (advantageous).
• Intermediate PC skills and proficiency in relevant systems.

What We Offer
• A supportive and inclusive team culture.
• Opportunities for professional growth and career development.
• A central Sydney CBD location with easy access to transport.
• A chance to work with a market leader in insurance solutions. If you’re ready to take the next step in your career and contribute to a growing organisation, we’d love to hear from you For more information, check out our website www.procaregroup.com.au or contact our careers team [email protected]. Send in your application via the link with your CV and cover letter.

📌 Recoveries Specialist (Sydney)
🏢 Procare Group
📍 Sydney