Job Description
About the Opportunity/n /n /n Join a Queensland Government team in a busy, customer-focused administration and travel coordination role/n /n /n /n An exciting opportunity is available for an organised, proactive and customer-focused Administration & Travel Support Officer to join a busy Queensland Government team./n /n /n /n In this varied role, you'll provide essential administrative and customer service support, coordinate travel arrangements and work closely with internal teams, suppliers and stakeholders to ensure the smooth delivery of services./n /n /n /n We're looking for someone who thrives in a fast-paced environment, has exceptional attention to detail and enjoys being part of a collaborative team./n /n /n Your new role/n /n /n
- Coordinate and manage travel bookings, including flights, accommodation, car hire, ferries and charter services. /n
- Deliver high-quality customer service, responding to enquiries via phone and email within required timeframes. /n
- Liaise with internal stakeholders, external suppliers and service providers to ensure efficient service delivery. /n
- Maintain accurate records, registers and documentation using Microsoft Office and internal systems. /n
- Monitor incoming and outgoing correspondence, ensuring enquiries and requests are actioned promptly. /n
- Prepare reports, update spreadsheets and assist with general administrative duties. /n
- Support the development and improvement of procedures, manuals and administrative processes. /n
- Work collaboratively within a busy, KPI-driven environment while maintaining accuracy and meeting deadlines. /n About You /n /n To be successful in this role,



you will be able to demonstrate:/n /n /n
- Previous experience in administration, customer service, travel coordination or a similar support role. /n
- Strong Microsoft Excel skills ideally and confidence using Microsoft Office applications. /n
- Excellent organisational skills with the ability to manage competing priorities and meet tight deadlines. /n
- Strong communication skills and the ability to build positive working relationships with stakeholders and suppliers. /n
- Exceptional attention to detail, particularly when managing bookings, records and documentation. /n
- A proactive, adaptable and team-focused attitude with a willingness to undertake routine administrative tasks. /n
- Ability to work effectively in a high-volume environment with performance targets and deadlines. /n
- A current driver's licence with a clean driving record. /n Benefits/n /n /n
- Garbutt, 4814 /n
- Contract up to April 2027, with potential extension /n
- $51.12 Per Hour + 12% Superannuation (PAYG Agency Contractor) /n
- 36.25 hours per week, Monday to Friday /n
- Weekly pay cycle /n What you need to do now /n Click APPLY NOW and upload your CV (MS Word preferred) /n /n We actively encourage the use of Cover Letters to highlight your relevant skills and experience aligning to the role. /n Confidential enquiries can be directed to:/n /n Alana Hunter/n /n Principal Consultant [email protected] /n Kingston Human Capital specialises in recruitment for the Queensland Government and Public Sector./n /n /n If this role isn't quite right for you, but you are seeking a similar opportunity, reach out for a confidential discussion about your career./n

📌 Business Support Officer (Townsville)
🏢 Kingston Human Capital
📍 Townsville