P&C-115; Organisational Development Support Officer

Applications closing on 23 November 2026, 11:59 PM

Please read all information carefully before applying.

Under the direction of the Organisational Development Advisor and working within established procedures and guidelines, this position will contribute to the organisational objectives of Council by providing organisational development support services, in addition to providing administration support to the Organisational Development Advisor. The role focuses on the administration of training, induction, mandatory training records and the Apprentice, Trainee and Work Experience Program.

Employment Status: Part Time, Permanent

Hours of Work: 48 hours per fortnight

Award: Level 2-3 of the Queensland Local Government Industry (Stream A) Award – State 2017 / Charters Towers Regional Council Certified Agreement

Salary Range: $43.18 to $49.32 gross per hour

Directorate: People and Culture

Department: Organisational Development

ABOUT YOU

The successful candidate will have:

Knowledge, skills and abilities |

- Sound clerical, administrative and organisational skills, with the ability to plan and prioritise own work, meet deadlines and work within established procedures.
- A high level of accuracy and attention to detail, and the ability to maintain confidentiality when handling employee information.
- Sound computer skills and the ability to learn relevant business systems/processes including Microsoft Office and learning management or HR information systems.
- Ability to assist with the delivery of basic learning and development activities using established materials.
- Sound interpersonal skills including effective verbal and written communication skills, and the ability to liaise with a wide range of people.
- Ability to build effective working relationships with internal and external stakeholders and explain routine procedures and requirements




- Ability to exercise judgement and initiative within established procedures and guidelines, and to refer complex or non-routine matters to the appropriate officer.

Level 3 Essential: (In addition to all Level 2)

- Demonstrated background and experience within a human resources role, preferably within a learning and development or training context.
- Previous experience in a local government or public sector environment.
- Familiarity with TechnologyOne and/or a learning management system.

Essential Education/Qualifications |

Certificate III or IV Business Administration (or a related discipline) and/or equivalent relevant experience.

- Possession and maintenance of a current Queensland ‘C’ Class Driver Licence.

BENEFITS

We have a range of advantages that include:

- Fortnightly RDO
- 5 weeks annual leave + 17.5% leave loading
- 3 weeks Personal/Carers Leave
- 8 weeks paid Parental Leave
- Domestic and Family Violence Leave
- Uniforms and PPE provided (if applicable to your role)
- Flexible Work Arrangements
- Annual wage progression
- 12% Superannuation
- Salary Sacrifice opportunities
- Access to a range of learning and development opportunities, including on-the-job learning and formal training programs
- Employee Assistance Program

INHERENT REQUIREMENTS AND WORKING ENVIRONMENT

Inherent Requirements

The following are essential to performing this role safely. Council will consider reasonable adjustments to help a person meet these requirements.

- Sit or stand at a workstation and use a computer, keyboard and telephone for extended periods to undertake administrative duties.
- Occasionally move between Council buildings, training rooms and other Council facilities to coordinate or assist with the delivery of training, induction and development activities.
- May be required to undertake light manual handling associated with the preparation and delivery of training and induction sessions, including lifting, carrying and arran

📌 P&Organisational Development Support Officer (Charters Towers Regional)
🏢 Charters Towers Regional Council
📍 Charters Towers Regional