Contact Centre Lead: Build a High-Impact, People-First Team (Cairns)

Contact Centre Lead: Build a High-Impact, People-First Team (Cairns)

11 Nov
|
Community Housing
|
Cairns

11 Nov

Community Housing

Cairns

Community Housing Ltd in Australia is seeking an experienced leader to guide a customer-focused Contact Centre team. You will coach, develop and support staff, set explicit expectations and escalate complex matters with sound judgement. You’ll be the go-to escalation point and drive continuous improvement while staying visible and supportive. The role emphasizes hands-on leadership, performance management and delivering strong customer outcomes across housing services.

📌 Contact Centre Lead: Build a High-Impact, People-First Team (Cairns)
🏢 Community Housing
📍 Cairns

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