Fitness and Lifestyle Group (FLG) is Australia’s leading group of corporately owned health clubs, spanning 310+ locations. We seek a Service Desk Team Lead to coordinate onshore Level 2 specialists and offshore teams in the Philippines, Vietnam, and Thailand, driving incident resolution and continuous improvement.
You will own the CMDB, knowledge base, and change readiness, while mentoring staff and optimizing workflows with ITIL 4 and Jira Service Management.
📌 Global Service Desk Lead (Australia)
🏢 RMS
📍 Australia