Accenture is seeking a Service Management Consultant / Process Specialist in Melbourne to design, uplift, and embed ITSM practices across complex client environments. The role blends process design, advisory, and hands-on delivery in projects and BAU, working with stakeholders and service providers to ensure fit-for-purpose ITSM.
Key requirements include ITIL 4 Foundation, 5+ years in ITSM, and experience with ServiceNow or similar tooling, plus cross-functional collaboration in cloud and DevOps
📌 ITSM Process Specialist: IDevOps (Australia)
🏢 Accenture Global
📍 Australia
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