Senior Lending Specialist & Responsible Manager

Personal Loans and Vehicle Finance

Credia Australia Pty Limited

Help build a new Australian lending business from the ground up.

Credia Australia is preparing to launch a digital credit assistance business in March 2027, helping customers access personal loans and vehicle finance through a panel of lenders.

We are seeking an experienced lending professional to become our first Australian credit assistance specialist, take on some Responsible Manager responsibilities and help establish the team as the business grows.

This is an opportunity to work directly with the Director, influence the customer experience and take a meaningful leadership role from the outset.

The opportunity

Before launch, you will help get the business ready for customers: developing lender relationships, supporting lender onboarding and helping refine the application journey, customer portal and day-to-day processes.

Once trading begins, you will personally assist customers from enquiry through to settlement, while helping recruit, train and supervise an expanding team.

The role combines practical lending work, commercial responsibility and active oversight of service quality and compliance.

What you will do

• Manage personal loan and vehicle finance applications, understand customers’ needs and circumstances, assess suitable lender options and guide applications through to settlement.

• Take an active Responsible Manager role, supporting sound credit practices, staff supervision and compliance with our licence obligations.

• Help establish lender relationships, complete onboarding and build the team’s understanding of lender products, policies and requirements.

• Review the application form, customer portal and communications to make the experience clear, straightforward and efficient.

• Research competitors and recommend practical improvements to our customer offering and service.

• Help recruit,



train and coach the lending team as application volumes grow.

• Work with the Director to monitor application conversion, settlement performance, customer outcomes and file quality.

Who we are looking for

You will have strong Australian consumer lending or credit assistance experience, particularly in personal loans or vehicle finance, and be comfortable managing applications yourself.

You will also bring:

• Previous Responsible Manager experience, or relevant qualifications and experience to support consideration for appointment.

• A practical understanding of responsible lending, customer assessment, documentation and compliance.

• Experience working with multiple lenders and understanding their different credit requirements.

• The ability to train others, set clear expectations and maintain consistent standards.

• Commercial judgement, attention to detail and a robust focus on customer outcomes.

• Confidence using digital systems and suggesting improvements that make life easier for customers and staff.

Any Responsible Manager appointment will be subject to assessment of relevant experience, qualifications and applicable requirements.

Why join Credia Australia?

You will join at a stage when your contribution can directly shape how the business operates. You will have access to the Director, meaningful input into the launch and the opportunity to grow into broader leadership responsibilities.

This will suit someone who enjoys taking ownership, building a team and combining hands-on lending with the responsibility of helping establish a new operation.

Interested?

Apply through SEEK with your CV and a short cover letter outlining your personal loan or vehicle finance experience, any Responsible Manager responsibilities you have held, and your availability.

Our launch is being managed confidentially. Further information about the business and its plans will be shared with shortlisted candidates during the recruitment process.

📌 Senior Lending Specialist (Credit Assistance) (Sydney)
🏢 Credia Australia Pty
📍 Sydney