We are seeking a professional, enthusiastic and hands-on Club Supervisor to assist in overseeing the day-to-day operations of Gwandalan Bowling Club.

This is a full-time position working a rotating roster, including days, evenings, weekends and public holidays.

Reporting to Club Management, you will play an important role in maintaining high operational standards, supporting our employees and ensuring our members and guests receive an exceptional experience every time they visit.

Key responsibilities include:

- Supervise daily club operations, including bar, gaming, customer service and general venue activities.

- Ensure compliance with relevant legislation, including the Registered Clubs Act, Liquor Act, gaming regulations, RSA, RCG and workplace health and safety requirements.

- Lead, motivate and support employees to maintain high standards of service and professionalism.

- Assist with staff training, development and performance management.

- Respond professionally and effectively to member and guest enquiries, feedback and complaints.





- Oversee cash handling procedures, including cash reconciliation, balancing tills, managing floats and ensuring accurate financial transactions.

- Assist with daily cash reporting, banking preparation, gaming payouts and the investigation of cash discrepancies.

- Ensure cash security, accountability and adherence to the club's financial policies and procedures.

- Maintain a safe, clean and welcoming setting throughout the venue.

- Oversee opening and closing procedures, including security checks and operational reporting.

- Support the smooth delivery of club promotions, entertainment, functions and special events.

- Work collaboratively with management to identify opportunities for operational improvement and enhanced customer experiences.

- Lead by example, demonstrating professionalism, accountability and a proactive approach to problem-solving.

📌 Club Supervisor (Gwandalan)
🏢 Gwandalan Bowling Club
📍 Gwandalan