We’re seeking an experienced and polished Porter to join our luxury Front Office team at Hamilton Island. This is a guest-facing role where first impressions matter - you’ll welcome guests with warmth and professionalism, deliver seamless arrivals and departures, and ensure every stay is effortless and memorable. With attention to detail and service excellence, you’ll help create the luxury experience that sets Hamilton Island apart.
Why you’ll love working with us
- Save money with subsidised furnished staff accommodation
- Staff perks - discounts on restaurants and activities!
- Fantastic work culture and supportive community
- Walk to work - forget city traffic
- Enjoy living and working on the doorstep of the Great Barrier Reef!
Where you’ll make an impact
- Provide a sense of welcome and departure to all guests and visitors
- Handle all guest luggage in an efficient and secure manner
- Be aware of all daily activities, special events and VIP arrivals
- Assist with any arrivals and departures processing and transfers
- Ensure all transport vehicles and buggies are maintained in a safe, clean and operable condition
- Respond all guest queries in a courteous manner
What we’re looking for
We are looking for someone with excellent communication skills and the patience to work effectively with team members. Solid attention to detail and the ability to manage time efficiently are essential in this role.
To be successful, you will need
- Previous experience within a porter position in a 4-5 Star Hotel or Resort
- Impeccable grooming and personal presentation
- An ability to treat each guest with a personal, attentive and refined level of seamless 5-star service
- A current open manual QLD drivers licence
- Ability to obtain a Restricted Drivers Authorisation (RDA)
About Hamilton Island
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.
A little island can do wonders - make your next career move one to remember.
📌 Porter (Brisbane)
🏢 Hamilton Island Enterprises
📍 Brisbane
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