Join the Piccolina team!

Ciao, gelato lovers! Summer is coming, and at Piccolina that means one thing: a whole lot of scooping! We're growing our famiglia with casual Gelato Scoopers across our nine Melbourne stores, with immediate starts, flexible shifts and plenty of extra hours over the sunny months. If you love gelato, light up when you make someone's day, and secretly love the buzz of a queue out the door, come scoop with us!

We're flexible about which days you work. The one thing we ask is that you're around for the big ones: summer is our time to shine, so we need people who can work consistently through December, January and February, including Christmas and Current Year.

About Us

Pure, authentic, Italian gelato since 2015. Welcome to Piccolina!

At Piccolina we're focused on delivering the highest quality gelato from scratch, using traditional Italian techniques and only the best ingredients. It is this commitment to quality that makes our artisanal gelato and gelato cakes some of the best in the world!

We have a pure passion for making what we do count. With an emphasis on quality and design, we are driven by the knowledge that we deliver moments of pure joy to our customers!

The Role

As a Gelato Scooper, you'll work with your team to create unforgettable experiences for our customers. On shift, you'll be:

- Scooping & serving gelato (and gelato cakes!) with confidence

- Creating moments with customers, offering tastes & recommending your favourites

- Turning great service into great sales — naturally

- Bringing energy to every shift

- Keeping the store impeccably presented, clean, organised and running smoothly

About You

You've got positive energy and a love for making customers (and your teammates!) feel special.



You have an eye for detail and take pride in doing things well.

- You're friendly, confident & love talking to people.

- You're fast on your feet and cool under pressure.

- You bring positive vibes and look out for your teammates.

- You're keen to learn and give things a go.

- You love making people smile.

No experience? No problem. We'll teach you!

Why Piccolina?

- Incredible Culture – Join a fun, positive and supportive team where you can be yourself, get to know the people you work with and have a laugh along the way.

- Flexible rosters – Set your availability around your other commitments and tell us how many shifts you'd like. Some of our casual team work 30+ hours a week, depending on availability and store needs. Once trained, you can pick up shifts across any of our nine Melbourne stores.

- A little friendly competition – Turn great service into great sales and win prizes in our seasonal sales competitions.

- Free Piccolina – That's right, enjoy free gelato on every shift!

Your Next Step!

We're looking for passion, personality and spark. If you're ready to join a team where no two workdays are the same, apply with your CV and a few sentences telling us what Hospitality from the Heart means to you. Make sure the word Gelato appears somewhere so we know you read this far. Bonus points if you make us smile!

Successful candidates will be available for a mix of weekday, evening, weekend and some public holiday shifts. Only candidates with work rights in Australia will be considered. We'll be in touch with shortlisted applicants. Grazie for your interest! We hope to see you behind the counter!

To learn more, follow us on Instagram (@piccolinagelateria), visit our website or visit us at a Piccolina store.

📌 Gelato Scoopers (Melbourne)
🏢 Piccolina Gelateria
📍 Melbourne