ABOUT THE OPPORTUNITY

Sunshine Group Australia is seeking an experienced, organised and motivated Permanent Rentals Manager to oversee our established residential rental portfolio across Cairns One Apartments and The Lakes Resort.

This position offers a unique opportunity to deliver on-site property management services within established residential communities, providing landlords and tenants with the convenience, accessibility and personalised service of having their property manager located within the complexes.

Unlike traditional off-site property management, this role allows you to develop strong relationships with residents and property owners, maintain a firsthand understanding of the properties you manage and respond promptly to the needs of each community.

In addition to managing our established rental portfolio, the successful candidate will have opportunities to earn performance-based commissions through portfolio growth, with the added opportunity to undertake property sales and earn additional sales commissions.

This is an ideal position for an ambitious property professional seeking stability, autonomy and the opportunity to increase their earnings through proven performance.

ABOUT THE ROLE

As Permanent Rentals Manager, you will be responsible for the professional management of our residential rental portfolio across two established Cairns complexes.

Working from our on-site offices, you will provide an accessible and responsive property management service while maintaining strong relationships with landlords, tenants and the on-site caretaking teams.

You will work alongside our established administration and accounts team, with support from senior management.

KEY RESPONSIBILITIES

- Portfolio Management – Oversee the day-to-day management of permanent residential rentals across our Cairns complexes.
- On-Site Property Management – Provide a professional and accessible property management service directly within the residential communities.
- Tenant and Landlord Relations – Maintain positive relationships with property owners and residents, responding promptly and professionally to enquiries and concerns.
- Leasing and Renewals – Coordinate tenancy applications, lease agreements, renewals, rent reviews and tenant vacates.
- Property Inspections – Conduct routine, entry and exit inspections, preparing accurate reports and identifying maintenance requirements.




- Maintenance Coordination – Arrange repairs and maintenance, liaise with contractors and coordinate with on-site caretaking teams where appropriate.
- Rental Arrears – Monitor rental payments, manage arrears and follow up outstanding amounts in accordance with legislative requirements.
- Legislative Compliance – Ensure tenancies are managed in accordance with Queensland residential tenancy legislation and regulatory requirements.
- Trust Accounting Support – Work closely with the accounts team to ensure rental transactions, disbursements and financial records are accurate and compliant.
- Reporting and Administration – Maintain accurate tenancy records, communicate regularly with landlords and provide operational updates to senior management.
- Portfolio Development – Promote the benefits of our on-site property management services, build relationships with property owners and identify opportunities to secure new managements within the complexes.
- Sales Opportunities – Identify potential sales opportunities within the complexes, with the option to undertake property sales where appropriately licensed or registered and authorised, earning additional commissions on successful transactions.

ABOUT YOU

We are looking for a confident, approachable and well-organised property management professional who understands the importance of building positive relationships within a residential community.

The ideal candidate will demonstrate:

- Previous experience in residential property management.
- Sound knowledge of Queensland residential tenancy legislation and property management practices.
- Excellent communication, interpersonal and customer service skills.
- The ability to develop lasting relationships with landlords, tenants and residents.
- Strong organisational skills and the ability to manage competing priorities.
- Experience conducting property inspections, coordinating maintenance and managing tenancy administration.
- A professional, approachable and solutions-focused attitude.




- Strong attention to detail and accurate recordkeeping.
- Good computer literacy and experience using property management software.
- A proactive and results-driven approach, with an interest in developing and growing the rental portfolio.
- The ability to work independently, take initiative and manage responsibilities with minimal supervision.

HIGHLY REGARDED

- A full Queensland real estate agent licence.
- Experience with real estate trust accounting, including reconciliations and compliance requirements.
- Experience using PropertyMe or similar property management software.
- Previous experience managing residential properties within body corporate complexes.
- Experience in residential property sales or a demonstrated ability to identify and develop sales opportunities.
- A proven track record in securing new property managements and maintaining strong landlord relationships.

Applicants must hold a current Queensland real estate registration certificate or licence appropriate to the duties of the position.

WHY JOIN SUNSHINE GROUP AUSTRALIA?

Sunshine Group Australia manages a growing portfolio of residential, accommodation and hospitality properties across Queensland and New South Wales.

We offer:

- An established rental portfolio with administrative and accounts support.
- The opportunity to provide personalised, in office property management services within established residential communities.
- The convenience of managing properties located within the complexes where our offices operate.
- Performance-based commissions available for proven results and rental portfolio growth.
- Additional earning potential through property sales commissions.
- Opportunities to expand your professional experience across both property management and sales.
- A professional and supportive management environment.
- A varied role with autonomy, responsibility and opportunities for professional development.

HOW TO APPLY

If you are an experienced property management professional who enjoys working closely with people, takes pride in delivering exceptional service and is motivated by opportunities to grow and succeed, we would love to hear from you.

Please submit your resume and a brief cover letter outlining your relevant experience, qualifications and suitability for the position.

Applications will be treated confidentially.

📌 Cairns One Apartments - On-site Property Manager
🏢 Sunshine Group Australia
📍 Cairns